Find your Support Worker
With 50+ languages and 80% cultural and linguistically diverse staff, we match support workers who truly understand your culture, heritage, interests and unique journey.
Finding the right NDIS support workers shouldn’t feel like a revolving door of strangers.
At Maple Community Services, we provide relationship-led support designed to help you live life on your terms. With an industry-leading staff retention rate of 96%, we prioritise consistency, ensuring you build a genuine connection with a team that truly knows your name, not just your shift.
Whether you require complex high-intensity care or assistance with daily living, our Australia-wide support workers have the capacity to say “yes” when others decline.
Over
0
+
Families
Supported across
Australia.
Less than
0
%
Turnover
Support worker stability vs.
22% industry average.
22% industry average.
Always
0
/7
Response
Real human connection when you need it most.
Over
0
+
Languages
Culturally matched care that feels like home.
Real people, real relationships
For over 10 years, we have provided stable, expert care to 8,000+ families, ensuring your loved one is never just a number.
Take the Support Worker Match Quiz
Take 2 minutes to find your perfect match.
Enter your interests, preferences, and the type of person you want to spend time with and we will send you potential matches.
Find your perfect support worker match
Answer 7 quick questions. We'll show you who we think would be a great fit.
It only takes 2 minutes.
🔒 Your answers are private · No commitment needed
The administrative load of the NDIS was burning me out. Maple stepped in and shared the load. Knowing they have a 96% staff retention rate gave me the confidence that my son wouldn't have to keep meeting new people.
SusanMother & Carer 
I used to feel like just another number on a roster. With Maple, my support workers actually know my hobbies and speak my native language. It’s the first time I’ve felt truly at home in my own care.
TonyParticipant 
I often deal with 'hard-to-place' cases that other providers decline. Maple says 'yes' to complexity and responds to my enquiries within the hour. They make my job easier and my clients safer.
Leanne Support Coordinator 
Everyone's NDIS Journey looks different.
Find yours.
I am an NDIS Participant.
I want independence, choice, and a team that knows my name
I am a Family/Carer
I need a trusted partner to share the load and provide peace of mind
I am a Support Coordinator
I need a responsive partner for everyday support and complex, high-needs referrals
Disabilities We Support
Our team has experience working across:
And many more conditions supported under the NDIS.
The Secret Behind Our 96% Support Worker Retention Rate
Navigating the NDIS shouldn’t be a solo journey. Our guide reveals the “matching components” most providers skip, helping you find a consistent team that respects your culture.
- Stop Guessing, Start Matching: Find out how we bypass common provider mistakes by matching on personality and heritage, not just postcodes.
- The 96% Advantage: See how our industry-high support worker retention (vs. 78%) provides the long-term stability and familiar faces you deserve.
- Meet Your Team: Preview our diverse support worker profiles to see how we celebrate different skills and backgrounds to find your fit.
How to Get Started with Maple
Step 1
Reach out
Send us a message or give us a call. We are here to listen!
Step 3
We Find the Right Fit
Our team matches you with the right support and people who suit you best.
Step 2
Tell Us About You
We will have a relaxed chat to understand your needs, goals, and what matters most to you.
Step 4
Start Your Journey
We set everything up so you can begin with confidence, knowing you are supported every step of the way.
How Maple Community compares
| Why Maple is Different |
|
Other |
|---|---|---|
Care That Speaks Your Language80% CALD workforce, 50+ languages spoken, support worker matching |
✓ | ✕ |
500+ Support Workers and Registered Nurses Ready*Immediate support, no more waiting for weeks |
✓ | ✕ |
96% Support Worker Retention vs 78% Industry AverageSame support team, real and long-term relationships |
✓ | ✕ |
Dedicated Relationship ContactOne caseworker, direct mobile and email access |
✓ | ✕ |
Supported Independent Living Placement Within 24 Hours*A smooth, supported process to make you feel at home |
✓ | ✕ |
Referral Acknowledged Within 2 HoursImmediate confirmation, never waiting in the dark |
✓ | ✕ |
Expertise in Complex & High-Needs CareSpecialists in HIDPA, psychosocial and medical cases |
✓ | ✕ |
24/7 Real Person Support LineCall any time and speak to a real person |
✓ | ✕ |
Built-In Escalation PathwaysDirect access when urgent issues arise |
✓ | ✕ |
Reporting You Can Count OnNo chasing and no documentation gaps |
✓ | ✕ |
Stable Provider for Every Stage of Your NDIS Journey10+ years of stable NDIS delivery across Australia |
✓ | ✕ |
Core Supports
Experience person-centred daily assistance tailored to your culture and routines. Our diverse team helps you build independence, stay active, and live life on your terms.
Support Coordination
We simplify the NDIS, connecting you with reliable providers and clear guidance. Our proactive team ensures you maximise your funding while achieving personal goals.
Plan Management
Enjoy total transparency and 24/7 responsiveness with our expert plan management services. We handle the paperwork and payments, giving you more time to focus on living your life.
Disability Accommodation
Find a place that truly feels like home with our SIL and SDA options. We provide safe, 24/7 specialist care for even the most complex needs.
We service all suburbs across Sydney and other key cities across Australia
- Sydney
- Melbourne
- Brisbane
- Gold Coast
- Perth
- Orange
- Bathurst
- Dubbo
- Central Coast
- Wollongong
- Sunshine Coast
- Geelong
- Sydney
- Melbourne
- Brisbane
- Gold Coast
- Perth
- Orange
- Bathurst
- Dubbo
- Central Coast
- Wollongong
- Sunshine Coast
- Geelong
Enquire Today
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
Your Questions, Answered
We take the time to understand your goals, routine, culture, language, and personality before matching you with a Support Worker. Maple focuses on building genuine long-term connections, not just filling shifts.
Yes. We know consistency matters, especially when support happens in your home and everyday life. Maple prioritises stable, relationship-led support teams so you can feel comfortable, understood, and supported by familiar faces.
Absolutely. With a diverse team speaking 50+ languages, we aim to match participants with Support Workers who understand their culture, traditions, and communication style.
Look for someone who understands your goals, communicates well, respects your routine, and makes you feel comfortable and supported in everyday life.
Yes. Finding the right fit is important, and you should feel comfortable speaking up if a Support Worker does not suit your needs or preferences.
Yes. NDIS participants have choice and control over who provides their supports, including selecting Support Workers that suit their personality, culture, and support needs.