From appointments and work to seeing friends and getting into the community, we provide reliable NDIS Transport and Travel support built around your routine.
Getting around is part of everyday life, whether you’re heading to an appointment, going to work or study, meeting friends, shopping, or taking part in the community. People living with a disability may face many obstacles in their mobility, including their ability to secure and access transportation, whether private or public. When travelling independently isn’t always possible, having reliable support can make it easier to keep plans and stay connected to the places that matter.
As one of Australia’s NDIS transport providers, Maple Community Services provides personalised Transport and Travel support based on your routine, destination, and individual needs. Our Support Workers can assist you with getting out and about safely and reliably, while supporting greater choice and independence in how you spend your day.
Happy participants supported
Delivering
NDIS Services
Languages to make
you feel at home
Support and
same day booking
Choose the right partner, not a provider.
I want independence, choice, and a team that knows my name
I need a trusted partner to share the load and provide peace of mind
I need a responsive partner for everyday support and complex, high-need referrals
If travelling independently is difficult, we can provide practical transport support for everyday journeys based on your individual needs, routine, and NDIS plan.
Getting to appointments consistently can be difficult without reliable transport. We can support participants travelling to healthcare, Allied Health, NDIS-related, and other important appointments.
Work, education, and training can be important parts of everyday life. We help participants get where they need to be so transport doesn’t become an unnecessary barrier to participation.
Whether you’re meeting friends, shopping, attending an activity, or heading somewhere you enjoy, our Support Workers can help you travel safely and participate more confidently in your community.
Families aren’t always available to provide transport for every appointment, activity, or commitment. We provide reliable assistance that helps participants get where they need to go while maintaining their independence.
Our team has experience working across:
And many more conditions supported under the NDIS.
Step 1
Send us a message or give us a call. We are here to listen.
Step 3
Our team matches you with the right support and people who suit you best.
Step 2
We will have a relaxed chat to understand your needs, goals, and what matters most to you.
Step 4
We set everything up so you can begin with confidence, knowing you are supported every step of the way.
| Why Maple is Different |
|
Other |
|---|---|---|
Care That Speaks Your Language80% CALD workforce, 50+ languages spoken, support worker matching |
✓ | ✕ |
500+ Support Workers and Registered Nurses Ready*Immediate support, no more waiting for weeks |
✓ | ✕ |
96% Support Worker Retention vs 78% Industry AverageSame support team, real and long-term relationships |
✓ | ✕ |
Dedicated Relationship ContactOne caseworker, direct mobile and email access |
✓ | ✕ |
Supported Independent Living Placement Within 24 Hours*A smooth, supported process to make you feel at home |
✓ | ✕ |
Referral Acknowledged Within 2 HoursImmediate confirmation, never waiting in the dark |
✓ | ✕ |
Expertise in Complex & High-Needs CareSpecialists in HIDPA, psychosocial and medical cases |
✓ | ✕ |
24/7 Real Person Support LineCall any time and speak to a real person |
✓ | ✕ |
Built-In Escalation PathwaysDirect access when urgent issues arise |
✓ | ✕ |
Reporting You Can Count OnNo chasing and no documentation gaps |
✓ | ✕ |
Stable Provider for Every Stage of Your NDIS Journey10+ years of stable NDIS delivery across Australia |
✓ | ✕ |
Help with everyday tasks so you can live more independently and work towards your goals.
We help you understand your plan and connect with the right providers.
We manage your funding and payments so you don’t have to deal with the admin.
Support with daily living in a safe, comfortable home so you can live as independently as possible.
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
Whether you are in need of public buses or trains to transport you to and from school or work, taxi services to get you to appointments, or to do weekly shopping, Maple’s disability transport services can assist you in finding a solution for your travel needs. We’ll make sure you can get where you need to go safely and on time.
Our Transport and Travel support can assist participants with getting to appointments, work, education, shopping, social activities, community events, and other everyday destinations based on their individual needs and NDIS plan.
Whether you or your loved one experiences a disability, there are ample support services available with funding from the National Disability Insurance Scheme to ensure you live your life to the fullest. Let’s take a look at exactly what this means and how you can make the most of your opportunities.
If you have travel or transport needs, get in touch with us online, by phone, or in person! We can meet with you, help assess your needs and what’s covered and available to you under the NDIS, and then partner you with the Maple Team Members. Together, we’ll create a plan that works for you to get you out and about when and where you need to be, whether it’s for a community outing, an appointment, trips to and from school, or anything else.
Yes. We can arrange transport support around recurring appointments and commitments, subject to availability and the supports included in your NDIS plan.
Yes. Depending on your support needs, a Support Worker can provide assistance during your journey and while participating in activities or completing everyday tasks in the community.
Wherever possible, we prioritise consistency so you can travel with a Support Worker who understands your routine, preferences, communication needs, and the assistance you require.
Transport arrangements can be tailored around different routines and commitments. Speak with our team about your preferred days, times, and destinations, and we can discuss availability in your area.
As registered NDIS transport providers in Sydney, Maple Community Services offer a multitude of benefits for people living with disabilities and their caregivers. First and foremost it ensures safe and reliable transportation, eliminating the stress and uncertainty associated with public or private transportation services. NDIS transport providers such as Maple, are well equipped to cater to various mobility needs. Whether it’s wheelchair accessibility, specialised vehicles, or trained staff who understand the specific requirements of their passengers.
Additionally, disability transport services are a vital lifeline for those living in remote or underserved areas, connecting you to necessary resources and community engagement opportunities. Beyond practicality, this service promotes social inclusion and a sense of belonging, as participants can engage in various activities, visit friends and family, and be active members of their local community. When we alleviate transportation barriers, we can enhance the overall well-being and quality of life for people with disabilities, as well as empower them to lead more independent and fulfilling lives.
The National Disability Insurance Scheme (NDIS) funds reasonable and necessary support for people living with disabilities and each participant’s NDIS Plan is different. If your mobility is limited due to living with a disability, and you’re unable to drive or take public transport, NDIS can provide you with a general transport allowance to avail of Maple’s Transport and Travel Services.
If you are living with a disability, mobility may be one of your many core struggles. Transport is necessary to live an ordinary life, but personal circumstances may hinder your or a loved ones ability to drive a car or ride public transport. You may also find that accessing other transportation options such as taxis are limited for you. This can lead to significant limitations when it comes to getting around, going to appointments, getting to and from work or school, travelling, shopping, or visiting friends and family.
One of the biggest challenges people with disabilities face is the lack of independence due to personal circumstances. With the help of Transport and Travel Services, this can open up a whole new level of independence, having the ability to fully participate in your community, social circles, and personal tasks.
Depending on the participant’s plan, transport funding or supports may help with disability-related travel needs, including accessing work, education, appointments, community activities, and other approved supports. More specifically, the funding can be used for public transport training, driving lessons, support worker travel assistance, and vehicle modifications under assistive technology.
You should consider reliability, availability, the level of assistance provided, service area, and whether the provider can accommodate your individual support needs. It’s also worth asking how transport costs and Support Worker time will be charged.
Depending on your NDIS plan and support needs, a Support Worker may assist you during travel and provide support while attending appointments, activities, or other destinations.
Transport funding may be used differently depending on how a participant’s plan is structured and managed. Participants should check their approved transport funding and plan arrangements before using it for taxis, rideshare services, or other transport expenses.