Mental Illness NDIS Support Services - Maple Community Services

NDIS
Support & Care for people with a Mental Illness

Everyday support tailored to the unique challenges of living with mental illness, helping people build stability, confidence, and independence.

Mental illness can impact many aspects of everyday life, creating challenges for both individuals and families. The right NDIS mental health support can help people build stability, maintain independence, and stay connected to the things that matter most.

At Maple, we provide personalised 24/7 support for people living with mental illness and psychosocial disability. From daily living assistance and community participation to Supported Independent Living (SIL) and complex mental health care, our team is here to help you achieve your goals and navigate everyday life with greater confidence

Are you or a loved one eligible for NDIS funding?

Trusted NDIS Registered Specialists

8,000+

Happy participants supported

10+ Years

Delivering
NDIS Services

50+

Languages to make
you feel at home

24/7

Support and
same day booking

Why choose Maple
for Mental Illness Support & Care

Everyone's NDIS Journey looks different.
Find mental illness support that works for you.

Choose the right partner, not a provider.

1

I am an NDIS Participant

I want independence, choice, and a team that knows my name

2

I am a Family / Carer

I need a trusted partner to share the load and provide peace of mind

3

I am a Support Coordinator

I need a responsive partner for everyday support and complex, high-need referrals

Who Can We Help?

We provide mental illness support for individuals and families, with services tailored to real needs, personal goals, and everyday challenges.

People Living with Mental Illness

Managing daily routines, maintaining relationships, attending appointments, and navigating everyday responsibilities can feel overwhelming at times. We provide personalised NDIS mental health support that helps people build stability, maintain independence, and stay connected to the things that matter most.

Young Adults and Adults Living with Mental Illness

Balancing education, employment, social relationships, and personal wellbeing while managing a mental illness can be challenging. We help participants develop confidence, build practical life skills, establish healthy routines, and work towards their personal goals with greater independence.

Families and Carers

Supporting a loved one living with mental illness often comes with emotional, practical, and ongoing responsibilities. We help share the load through reliable support, clear communication, and respite opportunities, giving families confidence that their loved one is supported by a team that genuinely understands their needs.

Support Coordinators and Healthcare Professionals

Finding reliable NDIS mental health providers for participants with psychosocial disability can be difficult. We work closely with Support Coordinators, allied health professionals, clinicians, and broader support networks to deliver consistent, coordinated care that remains aligned with changing needs, goals, and circumstances.

What Our Clients Are Saying

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What Does Our
Mental Illness Support Involve?

Personal Care

Mental illness can make everyday tasks such as personal hygiene, meal preparation, medication routines, and attending appointments feel overwhelming. Our NDIS mental health support workers provide practical, personalised support that helps participants maintain their wellbeing, independence, and daily routines.

Household Tasks

Periods of poor mental health can make managing household responsibilities more difficult. We can assist with cleaning, laundry, shopping, meal preparation, and other household tasks to help create a safe, comfortable, and organised living environment.

Travel and
Transport

Attending appointments, accessing services, maintaining employment, or participating in community activities can sometimes require additional support. We provide safe and reliable transport that helps participants remain connected to their goals, support networks, and community.

Community Participation

Social isolation is a common challenge for many people living with mental illness. We support participants to build confidence, develop meaningful social connections, and engage in recreational, social, educational, and community activities that align with their interests and goals.

Development of
Life Skills

Mental illness can affect a person’s ability to maintain routines, manage responsibilities, and achieve personal goals. Our team provides practical support to help participants build confidence, establish healthy routines, develop life skills, and increase their independence over time.

Coordination with Health Professionals

Many people living with mental illness work with psychologists, psychiatrists, Support Coordinators, allied health professionals, and other members of their support network. We work collaboratively with these professionals to ensure supports remain coordinated, consistent, and focused on positive outcomes.

How much funding can you get from NDIS?

How to Get Started with Maple

Step 1

Reach out

Send us a message or give us a call. We are here to listen.

Step 3

We Find the Right Fit

Our team matches you with the right support and people who suit you best.

Step 2

Tell Us About You

We will have a relaxed chat to understand your needs, goals, and what matters most to you.

Step 4

Start Your Journey

We set everything up so you can begin with confidence, knowing you are supported every step of the way.

How Maple Community compares

Why Maple is Different

Other Providers

Care That Speaks Your Language

80% CALD workforce, 50+ languages spoken, support worker matching

500+ Support Workers and Registered Nurses Ready*

Immediate support, no more waiting for weeks

96% Support Worker Retention vs 78% Industry Average

Same support team, real and long-term relationships

Dedicated Relationship Contact

One caseworker, direct mobile and email access

Supported Independent Living Placement Within 24 Hours*

A smooth, supported process to make you feel at home

Referral Acknowledged Within 2 Hours

Immediate confirmation, never waiting in the dark

Expertise in Complex & High-Needs Care

Specialists in HIDPA, psychosocial and medical cases

24/7 Real Person Support Line

Call any time and speak to a real person

Built-In Escalation Pathways

Direct access when urgent issues arise

Reporting You Can Count On

No chasing and no documentation gaps

Stable Provider for Every Stage of Your NDIS Journey

10+ years of stable NDIS delivery across Australia

10,000+ goals achieved hear from our community.

How We Can Help You

Core Supports

Personalised day-to-day support that helps people living with mental illness maintain stability, build independence, participate in the community, and navigate everyday challenges with confidence through tailored NDIS mental health support.

Support Coordination

Guidance to help navigate an NDIS plan, understand available NDIS mental health funding, connect with suitable mental health services and community supports, and ensure supports remain aligned with changing needs, goals, and circumstances.

Plan Management

Stress-free management of NDIS funding and provider payments, helping participants make the most of their NDIS mental health funding while focusing on wellbeing, recovery, and achieving their personal goals.

Accommodation

Safe and supportive living environments that provide stability, structure, and the right level of care to help people living with mental illness maintain independence, improve wellbeing, and achieve greater quality of life.

Are you looking for a Supported Independent Living?

Our SIL vacancies span shared homes and individual options across NSW, VIC, QLD, and WA.

We service all suburbs across Sydney and other key cities across Australia

  • Sydney
  • Melbourne
  • Brisbane
  • Gold Coast
  • Perth
  • Orange
  • Bathurst
  • Dubbo
  • Central Coast
  • Wollongong
  • Sunshine Coast
  • Geelong

Enquire Today

Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!


    Your Questions, Answered

    At Maple, we understand that mental illness affects everyone differently. Our personalised NDIS mental health support is tailored to each participant’s goals, circumstances, strengths, and support needs, helping people build stability, maintain independence, and participate more confidently in everyday life.

    Mental Illness Disorders are some of the most overlooked health concerns in Australia, and, with the help of NDIS funding, we are working to shine a light on this often stigmatised condition. If you are affected by a prolonged or disabling mental illness, our Mental Illness Support Specialists are highly skilled and trained to provide the expert assistance you need to live your life to the fullest.

    As NDIS mental health service providers, we understand that certain aspects of daily living such as community participation, social interactions, meal preparation, or the ability to continue with employment can present as debilitating for people living with psychosocial disabilities. That is where NDIS mental health funding can help you pave a way towards recovery and a brighter future.

    Our extensive experience, capacity for 24/7 support, and strong community spirit set us apart when it comes to Mental Illness Support Services. Our pervading family values and friendly specialists give you and your loved ones peace of mind and exceptional support to pursue a happy, fulfilling, and independent life.

    Yes. Maple provides flexible support options, including 24/7 care for participants who require ongoing assistance. Whether support is needed during the day, overnight, or around the clock, our team works closely with participants and their support network to create a safe and sustainable support arrangement.

    Our focus is on helping participants develop the skills, routines, and confidence needed to live as independently as possible. This may include support with daily living, community participation, social connections, appointment management, education, employment goals, and maintaining healthy routines.

    Our Support Workers for Mental Illness have studied and trained diligently to understand and respond to the needs of people with Mental Illness Disorders. You can feel confident and at ease with our Mental Illness Support Workers’ exceptional skills and qualifications. We pride ourselves on our years of experience providing Mental Illness Support.

    Families choose Maple because we provide consistent support, clear communication, and a genuine commitment to understanding each person’s unique circumstances. We work closely with participants and their families to provide reliable support that creates greater stability, confidence, and peace of mind.

    Maple Community Services is a specialised NDIS service provider that offers support services to people living with psychosocial disability or mental illnesses in Australia. We help participants set a course for greater independence with reliable support.

    Maple Community Services is well equipped to assist patients with Mental Illness in order to enable patients to manage their symptoms and function optimally from day to day. Our experienced NDIS Mental Health Support workers get to know your personal goals and aspirations. We’re here to assist you in customising a support plan towards a more fulfilling and independent quality of life.

    Maple combines personalised support, experienced staff, flexible service delivery, and responsive communication to deliver high-quality support for people living with mental illness. As one of Australia’s trusted mental health NDIS providers, we focus on building long-term relationships and providing support that adapts as participants’ needs and goals change over time.

    At Maple Community Services, we focus on building strong relationships with each and every client that walks through our doors, providing them with the tools, supports, and access to services that will enable them to live independently.

    Our priority is matching you with a like-minded Support Worker, someone who speaks your language, understands your goals, and is committed to ensuring you have all the necessary support you need to live your life to the fullest.

    The Maple Family will work with you to create a personalised approach to your support schedule and rollout. We will continually review and recommend support updates, playing a pivotal role in ensuring the support you receive are optimal for you to achieve your personal, social, and emotional wellbeing goals.

    Mental Illnesses span a wide array of conditions, some of which can be quite serious and cause significant dysfunction, while others may present with negligible symptoms. The term Mental Illness includes more commonly known conditions such as depression, anxiety, bipolar disorder, or phobias, as well as lesser known conditions such as schizophrenia or schizoaffective disorder, dissociative identity disorder, obsessive-compulsive disorder, Tourette’s Syndrome, or PTSD.

    All forms of Mental Illness present with distinct symptoms, though there may be significant overlap between conditions which can skew the lines between one condition or another. Regardless of the specific illness, mental illnesses are known to cause many challenges in the lives of people affected by them. Some challenges are visible to observers, while others are faced by patients in their minds without obvious outward evidence.

    In many ways, Mental Illness is poorly understood, even by doctors and scientists. Some are provoked by experiences or trauma, while others can be the result of another unrelated illness. Some Mental Illnesses have a genetic linkage wherein patients whose relatives experienced Mental Illness are more likely to be diagnosed with a Mental Illness. There are also Mental Illnesses without a specific known cause.

    Besides the causes of Mental Illness, there may be biochemical features of them that present opportunities for treatment. Even without knowing how specific chemicals in the brain affect the presentation of Mental Illnesses, modern science and clinical medicine have identified specific biochemical targets to improve the lived experience and function of patients.

    If you suffer from a long-term disability resulting from a mental health condition, also known as a psychosocial disability or PSD, it is covered under the National Disability Insurance Scheme (NDIS), and you may be eligible for funding to avail of our support services.

    It is estimated that 3 million people in Australia experience mild to moderate mental health issues and around 700,000 people have severe and persistent mental illnesses that demonstrate complex needs and thus require support due to their disability.

    At Maple, we can walk you through the assessment process to see if you qualify for NDIS Mental Illness benefits. If you or your loved one meets the criteria, we can facilitate the process and have the full capacity to provide any support services you need. 

    To become an NDIS participant, you need to provide evidence of your mental health condition but a specific diagnosis is not required. NDIS support is contingent on how the condition impacts you and your daily activities, rather than the diagnosis itself, and that’s where our Mental Illness Specialists can help you.

    The NDIS seeks to provide better access to high quality, personalised, and innovative supports and services to enhance the independence and social and economic participation of people with disabilities and their carers.

    When addressing psychosocial disability within the NDIS it is essential to understand that “recovery” doesn’t necessarily imply a complete “cure.” Rather, it refers to the journey towards attaining an optimal state of personal, social, and emotional well-being.

    The NDIS funds several critical services for people with Mental Illnesses. These include personal care support, community access support, nutritional support, skill development, transport, household tasks and behavioural support. Plan Management and Support Coordination Funding are almost always offered to NDIS Participants when they receive their plan. The types and amounts of funding available are determined partly by the severity of a patient’s disability.

    NDIS funding for mental illness is primarily intended to support your daily living needs. It doesn’t cover clinical requirements, therapies, or treatment programs; however, it can provide assistance in terms of transportation to and from appointments and offer support during your clinical sessions.

    To be eligible for NDIS funding, participants must meet the age, residency and disability criteria. In addition to this, participants must compile evidence that demonstrates their mental health illness in terms of disability. Your health team can help you with this.

    By partnering with Maple Community Services as NDIS mental health service providers, together, we can help you identify your priorities and come up with a support plan that provides the specific services you need, enabling you to lead a fulfilling life.

    A psychosocial disability occurs when a mental health condition creates ongoing challenges that affect a person’s ability to participate fully in daily life. This may include difficulties with communication, social interaction, self-management, decision-making, maintaining routines, or engaging in work, study, and community activities.

    Depending on a participant’s goals and circumstances, NDIS mental health funding may be used for supports such as daily living assistance, community participation, capacity building, Supported Independent Living (SIL), support coordination, transport, and other services that help improve independence and quality of life.

    Recovery looks different for everyone. For many people, recovery is not about eliminating symptoms entirely but about building skills, maintaining stability, achieving personal goals, strengthening relationships, and living a meaningful life with the right supports in place.

    Treatment of Mental Illnesses most often includes a combination of medications and therapies aimed at enabling patients to manage their symptoms and function optimally from day to day.

    A person with an emotional or mental disorder may not know they are living with an illness. Usually, they can be evaluated by a General Practitioner, Psychiatrist, or Psychologist and have their symptoms assessed. If warranted, a diagnosis can be made, and treatment initiated under the respective diagnosing professional, or treatment can be referred to another provider. A Mental Illness Support Worker can assist you and your loved ones during this treatment.