NDIS Provider in Perth
Registered NDIS supports right across Perth, from Joondalup to Mandurah.
Talk to a real person any hour, and get a start date, not a waitlist.
Talk to a real person any hour, and get a start date, not a waitlist.
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happy participants
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Years Delivering NDIS Services
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languages spoken to make you feel at home
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Support and Same Day Booking
Your Trusted NDIS Provider in Perth
We listen first, then build a support team around your goals, your culture and how your days actually run.
We are a registered NDIS provider working right across Perth, covering everyday support with personal care and routines (Core Supports), high-intensity and complex care (HIDPA), supported living and short stays (SIL and STA), support coordination and plan management.
With Maple, you get matched with someone who understands your language, your traditions and your routine, and who is still there in six months.
Why Choose Maple as your NDIS Provider
We provide consistent support
96% support worker retention against an industry average of 78%. You get a team that knows you, not just your shift.
We say yes to complex needs
Specialists in complex care and High Intensity Daily Personal Activities (HIDPA), including participants in other NDIS providers have declined. We look for a safe way to say yes.
We respond quickly
Referrals acknowledged within 2 hours, an average of 5 business days from referral to service commencement, and 24-hour placement for Supported Independent Living (SIL).
We speak your language
80% of our workforce is from culturally and linguistically diverse (CALD) backgrounds, so we can match you to support workers on language, culture and routine, not just who happens to be available.
I found Maple to be extremely easy to work with. They’re always upfront about their capacity, ready with onboarding, and deliver exactly what they promise.
Karen B.Support Coordinator 
They took participant matching seriously, so that really lessened my anxiety. I’m grateful that they paired me up with someone who I can vibe with and understands my routine.
Taylor R.NDIS Participant 
The Maple team was super respectful from day one. They don't push me around or rush me. They just listen and help me work toward what I want to achieve.
Greg K.NDIS Participant 
Our NDIS Services in Perth
We build supports that fit how your days actually run, so you can live life on your terms. Here is everything we do across Perth, in one place.
Disability Support Services
We support people across Perth living with autism, psychosocial disability, intellectual disability, acquired brain injury, cerebral palsy and more, matched with workers who understand their goals and routines.
Core supports
Everyday support with personal care, routines and getting out into the community. This covers personal care, meal preparation, cleaning, gardening, transport, day programs and community participation across Perth.
Housing and accommodation
Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), and Short Term Accommodation (STA). We help you find a home that fits, then build the right support team inside it.
Complex care
Maple provides complex care and High Intensity Daily Personal Activities (HIDPA) for participants with high support needs — including plans other providers have turned away. We look for a safe way to say yes, then build the clinical oversight around it.
Support coordination
We help you understand your plan, choose providers and keep everything moving, so your funding does what it was approved to do.
Plan management
We manage the invoices, budgets and NDIA paperwork behind your plan, so you can focus on the supports rather than the admin.
Are you looking for vacancies?
Our SIL, SDA, and STA vacancies span shared homes and individual options across Brisbane, regional Queensland and other parts of Australia, including a four-bedroom SIL home at Chermside West.
Funding Type
1,000+ happy homes filled
How to Get Started with Maple
1
Done within 2 hours
Get In Touch Today
Submit an enquiry and one of our friendly SIL team will call to chat through how Maple can assist you with Accommodation needs.
2
Done within day 1 – 2
Get To Know Each Other
We are all about building strong relationships. We will work with you to gather information to make your transition to your new place as seamless as possible.
3
Done within day 3 – 4
Budget and Approval
The Maple Team will assist you in creating a budget for services required through SIL. Additionally, we will assist with the submission and approval Process.
4
Done by day 5
Services Delivered
Once your budget has been approved by NDIS; you’re ready to move into your new dwelling, start receiving your services and achieving your goals.
How Maple Community
compares to other NDIS providers
| Why Maple Community is different |
|
Other Providers |
|---|---|---|
Care That Speaks Your Language(80% CALD workforce, 50+ languages spoken, support worker matching) |
✓ | × |
500+ Support Workers and Registered Nurses Ready*(Immediate support, no more waiting for weeks) |
✓ | × |
96% Support Worker Retention vs 78% Industry Average(Same support team, real and long-term relationships) |
✓ | × |
Referral Acknowledged Within 2 Hours(Immediate confirmation, never waiting in the dark) |
✓ | × |
Expertise in Complex & High-Needs Care(Specialists in HIDPA, complex psychosocial and medical cases) |
✓ | × |
24/7 Real Person Support Line(Call any time, day or night, speak to a real person; no bots, no delays) |
✓ | × |
Built-In Escalation Pathways(Participants and coordinators get direct access when immediate issues arise) |
✓ | × |
Stable Provider for Every Stage of Your NDIS Journey(10+ years of stable NDIS delivery across NSW, VIC, QLD, and WA) |
✓ | × |
We provide NDIS support to key cities across Western Australia and suburbs
right across Perth, including:
Perth CBD
Northbridge
East Perth
South Perth
Subiaco
Victoria Park
Mount Lawley
Inglewood
Belmont
Bayswater
Osborne Park
Dianella
Balcatta
Booragoon
Scarborough
Karrinyup
Cannington
Bassendean
Melville
Fremantle
For support coordinators and plan managers
If you’re placing a participant, here’s what you need to know up front.Â
- We acknowledge referrals within two business hours.Â
- Our average from referral to first shift is five business days.
- SIL placements can move inside 24 hours where a suitable vacancy exists.
Send us the plan and any clinical documents and we’ll tell you honestly whether we can deliver it safely and what we’d need to do so – including when the answer is no. You’ll have one named contact for the life of the placement, not a shared inbox.
Enquire Today
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
Your Questions, Answered
How does Maple match me with a support worker in Perth?
We match on language, culture, routine and interests, not just who happens to be available. Around 80% of our support workers come from culturally and linguistically diverse backgrounds, and we speak more than 50 languages between us. If the match is not right, tell us, and we will change it.
Can I use Maple for support work and plan management at the same time?
You can, and many participants do. We will be upfront with you about it, and you are always free to use a different plan manager. Your funding and your choice of providers stay yours, whatever you decide.
What happens if my regular support worker is sick or on leave?
We cover from within your existing team wherever we can, so the person who arrives already knows your routine. If that is not possible, we will call you first, not send someone unannounced.
Can Maple pick up supports straight from a hospital discharge in Perth?
Yes. Hospital and rehab discharges are a big part of what we do. Send us the discharge plan and any clinical documents, and we will tell you honestly what we can put in place and how quickly, including when the answer is no.
Does Maple support participants with complex behaviours or justice involvement?
Yes. Complex psychosocial needs, behaviours of concern and justice involvement are areas we specialise in, with clinical guidance and risk planning built around the support. We look for a safe way to say yes.
What should be in a service agreement before I sign with an NDIS provider in Perth?
A service agreement should set out the supports being delivered, the price for each support item, how often they happen, the notice period for ending the agreement, the cancellation terms, and how to make a complaint. You are entitled to read it before you sign, and to take it away first.
What happens to my NDIS supports if I move from Perth to regional WA?
Your plan travels with you, but the provider market thins out quickly outside the metro area. Some WA regions, including the Kimberley, Pilbara, Midwest-Gascoyne, Outer Wheatbelt and Goldfields-Esperance, have no partner organisation and are planned directly by the NDIA. It is worth lining up supports before you move rather than after.
What is the difference between an NDIS provider and a Local Area Coordinator?
Your Local Area Coordinator (LAC) is your main contact with the NDIS itself. They help you understand and use your plan, and they are paid by the NDIA, not by you. A provider is who you spend your funding with. Your LAC cannot deliver your supports, and your provider cannot change your plan.
Can I have more than one NDIS provider at once?
Yes. Most participants use several. You might have one provider for daily support, another for therapy and a separate plan manager. Each one needs its own service agreement, and nobody can require you to use them exclusively.
How long does it usually take to start NDIS supports in Perth?
It depends on the support. Everyday supports can start within days once documents and staffing are sorted. Supported Independent Living usually takes longer, because it involves assessments, funding checks, housemate compatibility and an available home.