NDIS Provider in Melbourne

Yes. Maple is a registered NDIS provider, which you can verify on the NDIS Quality and Safeguards Commission website.

Yes. We work with NDIA-managed, plan-managed and self-managed plans. Because we are registered, you are not limited by how your plan is managed, and if your plan changes management type midway through, your supports and your support workers stay exactly as they are.

Often, yes. High support needs, behaviours of concern and High Intensity Daily Personal Activities (HIDPA) are the plans we are built for. Send us the plan and any clinical documents and we will tell you honestly whether we can deliver it safely, and what we would need to do so.

Yes, and we plan for it rather than treating it as a bonus. Around 80% of our workforce comes from culturally and linguistically diverse backgrounds, and we speak more than 50 languages between us, so we match on language, culture and routine, not just who is free that week.

We acknowledge every referral within two hours during business hours, and our average is five business days from referral to first shift. Supported Independent Living placements can move within 24 hours where a suitable vacancy exists.

Both. Alongside Core Supports delivered in your own home, we provide Supported Independent Living in Melbourne, Deer Park and Ballarat, plus Short Term Accommodation. Tell us the suburbs that suit you and we’ll tell you what’s open now and what’s coming up.

Start with the provider finder in the myplace participant portal, then cross-check candidates against the NDIS Quality and Safeguards Commission register. Your support coordinator or local area coordinator can also refer you directly. Shortlist on the supports you actually need, availability in your suburb, and how fast the provider can start.

Search the provider register on the NDIS Quality and Safeguards Commission website, which lists each provider’s registration status, expiry date and approved registration groups. Registration is granted by support category, so a provider registered for household tasks is not automatically registered for Specialist Disability Accommodation. Check the category you need, not just the provider’s name.

Registered providers are audited against the NDIS Practice Standards and overseen by the NDIS Quality and Safeguards Commission. Unregistered providers are not subject to that audit process, cannot be paid from NDIA-managed funding, and cannot deliver certain supports, including plan management and specialist behaviour support.

Yes. You can split your supports across as many providers as you like, one for personal care, another for support coordination, another for therapy. You do not need NDIA permission to do it. Just make sure each service agreement is clear about which supports and which budget it draws from, so nothing is double-claimed.

Your NDIS plan and funding move with you. The scheme is national, so nothing lapses when you change address. Update your details with the NDIA, then check whether your current provider services your new area. If they do not, you can change providers at any time without NDIA approval.

You can change providers at any time and you don’t need NDIA approval. Check the notice period in your current service agreement – commonly two to four weeks – then line up your new provider’s start date before you give notice, so the two overlap rather than leaving a gap. Your funding stays with you; only who delivers the support changes.