Landing Page - NDIS Participant - Maple Services

The support you want. The life you choose.

Find a friendly support worker who speaks your language, understands your culture and empowers you to live the life you want.

Over

50+ Languages

Spoken to meet cultural and community needs so you can feel at home.

Less than

4% Turnover

96% support worker retention vs. 78% industry average

Over

10+ Years

Expert support helping 1,000+ people reach their goals.

365 Days

Get out

From concerts to the gym, we help you stay active in your community.

Hear from participants who found the right support.

Your Current Support vs Everyday with Maple

Proven Track Record

Over a decade providing everyday support through to the most complex, high-intensity, and specialised medical care.

The Stability You Deserve

Our 4% turnover vs. 22% industry average prevents the distress of constant staff changes.

Care That Respects Your Culture

With 50+ languages spoken, we match workers to your traditions, ensuring support feels exactly like home.

Your Goals, Your Way

You are the boss. We provide the expert support you need to reach your goals.

Expert Care for the Most Complex Needs

We never turn away. Our specialists proactively accept high-intensity and medical cases other providers decline.

Stay Active in Your Community

Receive proactive updates and easy access to notes.

You are always part of the team.

Our happy community

What Happens After You Submit a Referral?

Step 1

Immediate Acknowledgement

Your referral is logged and confirmed as soon as received.

Step 3

Service Agreement Issued (Within 24 Hours)

Clear, professional documentation prepared and ready for signing.

Step 2

Match Confirmed (Under 1 Hour)

We identify the appropriate clinical and workforce fit for your participant.

Step 4

Fast-Tracked Commencement

Urgent referrals prioritised with rapid mobilisation.

The Support You Deserve,
The Communication You Need

Reporting on Demand

Monthly written progress reports available. Strict incident reporting timeframes. Transparent documentation to support NDIS plan reviews.

Dedicated Relationship Manager

Every participant and stakeholder team is assigned a named Caseworker with direct mobile and email access. No generic inboxes.

Built-In Escalation Pathways

Participants are introduced to Operations and Workforce Managers to ensure escalation support beyond the primary contact.

Download Rapid Intake Process

View our structured referral and onboarding framework.

Access Specialist Service Capability Statement

Review our high-intensity and complex care capabilities.

Get Real-Time SIL Vacancy Alerts

Receive updates on current Supported Independent Living availability.

Enquire Today

Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!


    Your Questions, Answered

    We acknowledge and match referrals within one hour during business hours.

    Yes. We specialise in complex behavioural and medical supports, including restrictive practice environments.

    Incident reports follow strict turnaround protocols and are shared transparently with relevant stakeholders.

    Yes. Monthly written progress reports are available and currently utilised by one quarter of our participants.

    You are assigned a dedicated Caseworker with access to Operations and Workforce Managers for escalations.

    Be the first to know when we have new vacancies