The NDIS Partner Who Builds Support Around Your Life.
From daily care to complex high-intensity needs, we provide stable, culturally respectful support that empowers you to live life on your terms.
Over
8,000+ Families
Supported across Australia.
Less than
4% Turnover
96% support worker retention vs. 78% industry average
Always
24/7 Response
Real human connection when you need it most.
Over
50+ Languages
Culturally matched care that feels like home.
Everyone's NDIS journey looks different.
Find yours.
Choose the right partner, not a provider.
I am a Participant:
“I want independence, choice, and a team that knows my name”
I am a Parent or Loved One:
“I need a trusted partner to share the load and provide peace of mind”
I am a Support Coordinator:
“I need a responsive partner for everday support and complex, high-needs referrals”
The Maple Difference
Removing Language barriers
50+ languages spoken. Our support workers speak your language and respect your heritage.
Providers are too slow.
Maple responds within 1 hour, ensuring your cases keep moving.
I can’t find providers for high-intensity needs
We say “yes” to complex medical and behavioural needs others decline.
Staff turnover forces me to restart the process
Our 96% retention rate vs. industry avg. of 78% means consistent faces and real relationships.
“They actually listen to me. The way they support me feels right for my needs. Also, I don’t have to keep explaining myself, they just get it.”
StacyParticipant 
Before Maple, I felt like I had to carry everything on my own and constantly worry about who was showing up to support my son. Now, we finally have a consistent team who truly understands him, and for the first time in a long time, our family feels at ease.
AmyParent 
They’re easy to work with and I don’t have to chase things up. It makes coordinating support a lot smoother on my end.
RachelSupport Coordinator 
Thinking of Switching Your NDIS Provider?
We handle the heavy lifting of the transfer, ensuring your support continues without a single day of interruption.
Step 1
Your Care Audit
We review your current plan and identify exactly where your needs are currently being unmet.
Step 2
The Compliance Handover
Our intake team manages the service agreements and funding checks so you don't have to chase paperwork.
Step 3
The Maple Match
We introduce your new, stable team and confirm your start date before your old service ends.
10+ years of Trust and Personalised Support
For over 10 years, we have provided stable, expert care to 8,000+ families, ensuring your loved one is never just a number.
How to Get Started with Maple
Step 1
Reach out
Send us a message or give us a call. We are here to listen!
Step 3
We Find the Right Fit
Our team matches you with the right support and people who suit you best.
Step 2
Tell Us About You
We will have a relaxed chat to understand your needs, goals, and what matters most to you.
Step 4
Start Your Journey
We set everything up so you can begin with confidence, knowing you are supported every step of the way.
Download Rapid Intake Process
View our structured referral and onboarding framework.
Access Specialist Service Capability Statement
Review our high-intensity and complex care capabilities.
Get Real-Time SIL Vacancy Alerts
Receive updates on current Supported Independent Living availability.
Enquire Today
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
Your Questions, Answered
We acknowledge and match referrals within one hour during business hours.
Yes. We specialise in complex behavioural and medical supports, including restrictive practice environments.
Incident reports follow strict turnaround protocols and are shared transparently with relevant stakeholders.
Yes. Monthly written progress reports are available and currently utilised by one quarter of our participants.
You are assigned a dedicated Caseworker with access to Operations and Workforce Managers for escalations.