NDIS Palliative Care Services - Maple Community Services

NDIS Palliative Care

With 24/7 support, deep experience, and a strong community spirit, our NDIS-funded palliative care services in Sydney offer peace of mind for you and your loved ones.

Maple Community Services prioritises getting to know you in order to identify and achieve your goals. We help you set a course for greater independence with reliable support. There is no better provider of Palliative Care services from the NDIS than Maple Community Services.

Palliative Care actually underpins all NDIS services. Palliative Care support enables patients to live full lives and manage their illness, their symptoms, and any short or long term repercussions of their illness. If you require Palliative Care with disabling functionality, our Palliative Care Support Specialists are highly skilled and trained to provide the expert assistance you need to live your life to the fullest.

Trusted NDIS Registered Specialists

8,000+

Happy participants supported

10+ Years

Delivering
NDIS Services

50+

Languages to make
you feel at home

24/7

Support and
same day booking

Why choose Maple for
Palliative Support & Care

Everyone's NDIS Journey looks different.
Find yours.

Choose the right partner, not a provider.

1

I am an NDIS Participant

I want independence, choice, and a team that knows my name

2

I am a Family / Carer

I need a trusted partner to share the load and provide peace of mind

3

I am a Support Coordinator

I need a responsive partner for everyday support and complex, high-need referrals

Who Can We Help?

We provide palliative care for individuals and families, with services tailored to changing needs, personal wishes, and quality of life.

People Receiving Palliative Care

Managing symptoms, maintaining comfort, and navigating everyday life can become increasingly challenging. We provide personalised support that promotes comfort, dignity, and quality of life while respecting each person's wishes, routines, and individual needs.

People Choosing to Receive Care at Home

Many people wish to remain in the comfort and familiarity of their own home during palliative care. We provide compassionate in-home support that helps people remain in familiar surroundings while receiving the personalised care they need.

Families and Carers

Caring for a loved one receiving palliative care can be emotionally and physically demanding. We help share the load through reliable support, open communication, and practical assistance, giving families peace of mind that their loved one is receiving compassionate, respectful care.

Support Coordinators and Healthcare Professionals

Palliative care often involves a multidisciplinary team working together to support the participant and their family. We collaborate closely with Support Coordinators, nurses, allied health professionals, palliative care teams, and other healthcare providers to deliver coordinated, person-centred support that adapts to changing needs.

What Our Clients Are Saying

What Does Our
Palliative Support Involve?

Personal Care

As care needs change, everyday tasks such as personal hygiene, dressing, mobility, meal preparation, and medication routines may require additional support. Our Support Workers provide compassionate, respectful care that promotes comfort, dignity, and quality of life.

Household Tasks

Managing a home can become increasingly difficult during palliative care. We can assist with cleaning, laundry, shopping, meal preparation, and other household tasks to help create a safe, comfortable, and supportive home environment.

Travel and
Transport

Attending medical appointments, treatments, or spending time with loved ones may require additional assistance. We provide safe and reliable transport that helps participants remain connected to their healthcare team, family, and community.

Community Participation

Maintaining meaningful connections with family, friends, and the community can play an important role in emotional wellbeing. We support participants to continue engaging in activities and experiences that bring comfort, connection, and purpose wherever possible.

Daily Living
Support

Palliative care often involves changing physical and practical needs. Our team provides flexible day-to-day support that helps participants remain comfortable, maintain their routines, and receive care that reflects their individual wishes and preferences.

Coordination with Health Professionals

Palliative care often involves a multidisciplinary team of healthcare professionals. We work closely with palliative care teams, nurses, GPs, allied health professionals, Support Coordinators, and family members to ensure care remains coordinated, consistent, and responsive to changing needs.

Are you or a loved one eligible for NDIS funding?

How to Get Started with Maple

Step 1

Reach out

Send us a message or give us a call. We are here to listen.

Step 3

We Find the Right Fit

Our team matches you with the right support and people who suit you best.

Step 2

Tell Us About You

We will have a relaxed chat to understand your needs, goals, and what matters most to you.

Step 4

Start Your Journey

We set everything up so you can begin with confidence, knowing you are supported every step of the way.

How Maple Community compares

Why Maple is Different

Other
Providers

Care That Speaks Your Language

80% CALD workforce, 50+ languages spoken, support worker matching

✓ ✕

500+ Support Workers and Registered Nurses Ready*

Immediate support, no more waiting for weeks

✓ ✕

96% Support Worker Retention vs 78% Industry Average

Same support team, real and long-term relationships

✓ ✕

Dedicated Relationship Contact

One caseworker, direct mobile and email access

✓ ✕

Supported Independent Living Placement Within 24 Hours*

A smooth, supported process to make you feel at home

✓ ✕

Referral Acknowledged Within 2 Hours

Immediate confirmation, never waiting in the dark

✓ ✕

Expertise in Complex & High-Needs Care

Specialists in HIDPA, psychosocial and medical cases

✓ ✕

24/7 Real Person Support Line

Call any time and speak to a real person

✓ ✕

Built-In Escalation Pathways

Direct access when urgent issues arise

✓ ✕

Reporting You Can Count On

No chasing and no documentation gaps

✓ ✕

Stable Provider for Every Stage of Your NDIS Journey

10+ years of stable NDIS delivery across Australia

✓ ✕

10,000+ goals achieved hear from our community.

How We Can Help You

Core Supports

Personalised day-to-day support that helps people receiving palliative care maintain comfort, dignity, and quality of life while providing compassionate assistance with everyday needs as circumstances change.

Support Coordination

Guidance to help navigate an NDIS plan, understand the NDIS palliative care pathway, connect with suitable healthcare professionals and community supports, and ensure services remain aligned with changing needs, goals, and personal wishes.

Plan Management

Stress-free management of NDIS funding and provider payments, giving participants and families more time to focus on comfort, quality of life, and spending meaningful time together.

Accommodation

Safe and supportive living environments that provide comfort, accessibility, and the right level of care to help people receiving palliative care remain in familiar surroundings whenever possible.

We service all suburbs across Sydney and other key cities across Australia

  • Sydney
  • Melbourne
  • Brisbane
  • Gold Coast
  • Perth
  • Orange
  • Bathurst
  • Dubbo
  • Central Coast
  • Wollongong
  • Sunshine Coast
  • Geelong

Enquire Today

Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!


    Your Questions, Answered

    Our Support for Palliative Care Workers have studied and trained diligently to understand and respond to the needs of people requiring Palliative Care support. You can feel confident and at ease with our Support Workers’ exceptional skills and qualifications. We pride ourselves on our years of experience providing Palliative Care support.

    At Maple, we understand that every person’s journey is unique. Our personalised palliative support is tailored to each participant’s wishes, goals, and changing needs, helping maintain comfort, dignity, and quality of life while supporting both the individual and their family.

    Yes. Many people choose to receive palliative care in the comfort of their own home. Our team provides compassionate in-home support that helps participants remain in familiar surroundings while receiving personalised assistance that adapts as their needs change.

    Any patient that is diagnosed with an illness with lasting effects can benefit from Palliative Care. Palliative care is a medical field that helps patients deal with the ongoing symptoms and any consequences of their illness or injury. This can involve a combination of counselling, medications, physical therapy, occupational therapy, pain management, or other support services as needed.

    Whatever the inciting illness or injury, Palliative Care Services can improve a patient’s quality of life by helping them manage any ongoing deficits.

    Absolutely. We work collaboratively with Support Coordinators, palliative care teams, GPs, nurses, allied health professionals, and other healthcare providers to ensure everyone is working towards the participant’s wishes while delivering coordinated, person-centred care.

    At Maple Community Services, we focus on whole person support. By learning about your individual goals and building a strong relationship with you, together, we’ll develop a Palliative Care strategy that prioritises the tools, supports, and access to services that will enable you to live your life to the fullest. We will assign you a like-minded Support Worker, someone who speaks your language, understands your goals, and is committed to your needs.

    People choose Maple because we care. We take pride in providing the best Palliative Care support to our clients. We are a group of experienced professionals from all walks of life who want to make a difference in yours. You can see testimonials from other participants on our community page.

    We tailor our services to meet your or your loved one’s unique needs. We specialise in providing support for people from diverse backgrounds, language groups, and cultures, as well as people with criminal convictions, mental health problems, and complex disability support needs.

    Palliative care is specialised care that focuses on improving the quality of life for people living with a life-limiting illness. It aims to manage symptoms, provide emotional and practical support, and help people live as comfortably and meaningfully as possible while supporting their families and carers.

    Yes, the NDIS may continue to provide disability-related supports for eligible participants living with a terminal illness if they meet the scheme’s eligibility requirements. While healthcare services are generally funded through the health system, the NDIS can fund supports that assist with everyday living, independence, and disability-related needs.

    The NDIS palliative care pathway helps participants receiving palliative care continue accessing disability-related supports while working alongside the broader healthcare system. It ensures NDIS-funded supports remain coordinated with health services as a person’s needs and circumstances change.

    Yes. Many people choose to receive palliative care in the comfort of their own home. With the right combination of healthcare services, family support, and NDIS-funded assistance, people can remain in familiar surroundings while receiving personalised care that reflects their wishes and individual needs.

    The NDIS aims to provide access to high quality, personalised, and innovative supports and services to enhance the independence, and social and economic participation of people with disabilities and their carers.
    The NDIS funds several critical services for people who require Palliative Care. These include personal care support, community access support, nutritional support, skill development, transport, household tasks, and behavioural support. Plan Management and Support Coordination Funding are almost always offered to NDIS Participants when they receive their plan. The types and amounts of funding available are partly determined by the severity of a person’s illness.

    Depending on a participant’s goals and eligibility, the NDIS may fund supports such as personal care, household assistance, community participation, Supported Independent Living (SIL), support coordination, and other disability-related services that help maintain comfort, dignity, and quality of life throughout the palliative care journey.