Specialist NDIS supports for people with visual impairments, helping build confidence, independence, and quality of life.
Living with a visual impairment can make everyday tasks, navigating unfamiliar environments, and accessing the community more challenging. The right support can help people maintain their independence, build confidence, and continue participating in the activities that matter most.
At Maple, we provide NDIS support for people living with visual impairment and blindness. From daily living assistance and community participation to Supported Independent Living (SIL) and complex care, our experienced team delivers flexible, person-centred support that adapts to each participant’s goals, promotes independence, and helps people live with greater confidence and quality of life.
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Choose the right partner, not a provider.
I want independence, choice, and a team that knows my name
I need a trusted partner to share the load and provide peace of mind
I need a responsive partner for everyday support and complex, high-need referrals
We provide visual impairment support for individuals and families, with services tailored to changing needs, personal goals, and everyday life.
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Sarah M.
Support Worker8 yrs experience
Parramatta, NSW
Personal Care & Community Access
James T.
Support Worker5 yrs experience
Blacktown, NSW
Mental Health & Daily Living
Linh P.
Support Worker6 yrs experience
Liverpool, NSW
Autism Support & SIL
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Explore our support services →Visual impairment can make everyday tasks such as personal care, meal preparation, medication routines, and navigating the home more challenging. Our Support Workers provide practical assistance that promotes confidence, independence, and dignity while respecting each participant’s preferences and abilities.
Managing household responsibilities without clear vision can present everyday challenges. We can assist with cleaning, laundry, shopping, meal preparation, and other household tasks to help maintain a safe, comfortable, and organised home environment.
Travelling to appointments, work, education, or community activities may require additional support. We provide safe and reliable transport that helps participants remain connected to their healthcare, goals, and community while promoting greater confidence when accessing the community.
Remaining active and connected to the community is an important part of living independently. We support participants to engage in recreational, social, educational, and community activities that align with their interests, goals, and personal aspirations.
Visual impairment can affect the way everyday tasks are completed, but it does not have to limit independence. Our team provides practical support to help participants develop daily living skills, build confidence, establish routines, and maximise their independence using strategies and assistive technology where appropriate.
Many people living with visual impairment work with Ophthalmologists, Optometrists, orientation and mobility specialists, Occupational Therapists, Support Coordinators, and other healthcare professionals. We collaborate closely with the wider support team to ensure care remains coordinated, consistent, and aligned with each participant’s goals and changing needs.
Step 1
Send us a message or give us a call. We are here to listen.
Step 3
Our team matches you with the right support and people who suit you best.
Step 2
We will have a relaxed chat to understand your needs, goals, and what matters most to you.
Step 4
We set everything up so you can begin with confidence, knowing you are supported every step of the way.
| Why Maple is Different |
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Other Providers |
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Care That Speaks Your Language80% CALD workforce, 50+ languages spoken, support worker matching |
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500+ Support Workers and Registered Nurses Ready*Immediate support, no more waiting for weeks |
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96% Support Worker Retention vs 78% Industry AverageSame support team, real and long-term relationships |
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Dedicated Relationship ContactOne caseworker, direct mobile and email access |
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Supported Independent Living Placement Within 24 Hours*A smooth, supported process to make you feel at home |
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Referral Acknowledged Within 2 HoursImmediate confirmation, never waiting in the dark |
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Expertise in Complex & High-Needs CareSpecialists in HIDPA, psychosocial and medical cases |
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24/7 Real Person Support LineCall any time and speak to a real person |
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Built-In Escalation PathwaysDirect access when urgent issues arise |
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Reporting You Can Count OnNo chasing and no documentation gaps |
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Stable Provider for Every Stage of Your NDIS Journey10+ years of stable NDIS delivery across Australia |
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Personalised day-to-day support that helps people living with visual impairment maintain their independence, manage daily routines, participate in the community, and navigate everyday life with confidence.
Guidance to help navigate an NDIS plan, connect with suitable vision specialists, orientation and mobility services, assistive technology, and community supports, and ensure services remain aligned with changing needs, goals, and circumstances.
Stress-free management of NDIS funding and provider payments, giving participants and families more time to focus on independence, wellbeing, and achieving their personal goals.
Safe and supportive living environments that provide accessibility, comfort, and the right level of support to help people living with visual impairment maintain their independence and quality of life.
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
NDIS visual impairment services can provide essential support for people living with permanent vision loss. Through daily living skills training, orientation and mobility guidance, and assistive technology, you can learn to navigate your environment safely and perform everyday tasks with confidence.
When we address all aspects of your life and take into account your personal preferences, we can offer solutions in the form of NDIS visual impairment support that can empower you to thrive and achieve your personal goals.
Maple’s compassionate and dedicated team of support professionals goes above and beyond the traditional NDIS services. Here’s why Maple stands out:
Maple offers a range of specialised services to support people living with visual impairments in Australia. Here’s how we can help:
Maintaining independence is at the heart of everything we do. We support participants with daily living, community access, mobility, household tasks, and life skills, empowering them to achieve their goals while remaining in control of their everyday lives.
Absolutely. Visual impairment can affect the whole family, particularly when additional support is needed with daily routines or community access. We work closely with families and carers by providing reliable support, clear communication, and respite opportunities so everyone feels supported.
Families choose Maple because of our experienced support team, personalised approach, and commitment to building genuine relationships. We work collaboratively with participants, families, Support Coordinators, and allied health professionals to deliver reliable visual impairment support services that promote independence, confidence, and quality of life.
Accessing Maple’s NDIS services for visual impairment is a simple and streamlined process to ensure you receive the best possible support and care as soon as you need it. Our dedicated team will perform a comprehensive assessment, considering your challenges, goals and personal circumstances.
At Maple we prioritise personalised care that aligns with your specific needs. Contact our friendly team today, either online or by phone, to learn how you can benefit from Maple’s visual impairment services.
A visual impairment is a permanent reduction in vision that cannot be fully corrected with glasses, contact lenses, medication, or surgery. It can range from low vision to complete blindness and may affect a person’s ability to complete everyday activities, access the community, or live independently.
The aim of visual impairment supports under the NDIS is to enhance your quality of life and autonomy in everyday activities. These supports can include assistive devices such as screen readers, magnifiers, and Braille displays, which can help with accessing information and communicating effectively. The NDIS can also provide funding for orientation and mobility training to help you to improve your navigation skills. Home and workplace modifications such as tactile markings and high contrast features can help to make living spaces more accessible.
The NDIS also supports your educational and employment goals through funding for specialised learning materials, classroom accommodations, and job training programs. Emotional and psychological support is also an essential component of NDIS funding to help with mental challenges that come with vision loss.
NDIS vision impairment eligibility is based on how a person’s vision loss affects their everyday functioning rather than the diagnosis alone. To access NDIS funding, applicants generally need to demonstrate that their vision impairment is permanent and significantly impacts their ability to complete everyday activities and participate in the community.
People who experience varying levels of visual impairment may apply for NDIS funding, whether your child was born with vision loss or you are an adult who has developed vision loss through a progressive medical condition, stroke, or injury. Applicants experiencing vision loss make up around 2% of all NDIS applications.
The NDIS offers multiple formats for providing information for people experiencing vision loss, ensuring accessibility for all. When you contact the NDIA directly, they will explain the specific information required for your application. In some cases, such as partial vision loss you may be asked to undergo an independent assessment (IA) arranged by the NDIA. However, for certain progressive conditions, such as brain tumours, you may be exempt from this requirement.
If you or your loved one are experiencing permanent vision loss, and you meet the immigration, age and disability criteria, the NDIS can provide funding for visual impairment services to help you live the life you deserve.
If you are already receiving NDIS funding and wish to learn more about using your funding for visual impairments, you may require further assessment from the NDIA. Feel free to reach out to our team today to find out more information and how our team can help you.
People living with visual impairment may benefit from assistive technology such as screen readers, magnification software, electronic magnifiers, braille devices, talking household equipment, smartphone accessibility features, and mobility aids. The most appropriate technology depends on a person’s vision, lifestyle, and individual goals.
For individuals with visual impairments, tasks that rely on sight, such as reading, navigating unfamiliar environments, or identifying objects, become more challenging. Mobility is often impacted, making it difficult to safely move through public spaces or use public transport without assistance or specialised training in orientation and mobility skills. Simple activities like cooking, shopping, and personal care can require adaptations, such as tactile markers, assistive technology, or specialised equipment.
Additionally, the emotional and psychological effects of visual impairment shouldn’t be overlooked. Feelings of isolation, anxiety, or a lack of independence are common, especially when accessibility barriers in the community or workplace exist. Support is essential in helping individuals maintain independence, confidence, and engagement with their surroundings.
Medical assistance for individuals with visual impairments focuses on managing the underlying condition, preventing further vision loss, and supporting the individual’s ability to adapt to daily life. These include ophthalmologic care, low vision rehabilitation, occupational therapy, psychological support, and access to assistive technology.