NDIS Visual Impairment Support Services - Maple Community

NDIS Visual Impairment Services

Specialist NDIS supports for people with visual impairments, helping build confidence, independence, and quality of life.

Living with a visual impairment can make everyday tasks, navigating unfamiliar environments, and accessing the community more challenging. The right support can help people maintain their independence, build confidence, and continue participating in the activities that matter most.

At Maple, we provide NDIS support for people living with visual impairment and blindness. From daily living assistance and community participation to Supported Independent Living (SIL) and complex care, our experienced team delivers flexible, person-centred support that adapts to each participant’s goals, promotes independence, and helps people live with greater confidence and quality of life.

Are you or a loved one eligible for NDIS funding?

Trusted NDIS Registered Specialists

8,000+

Happy participants supported

10+ Years

Delivering
NDIS Services

50+

Languages to make
you feel at home

24/7

Support and
same day booking

Why choose Maple for
Visual Impairment Support & Care

Everyone's NDIS Journey looks different.
Find visual impairment support that works for you.

Choose the right partner, not a provider.

1

I am an NDIS Participant

I want independence, choice, and a team that knows my name

2

I am a Family / Carer

I need a trusted partner to share the load and provide peace of mind

3

I am a Support Coordinator

I need a responsive partner for everyday support and complex, high-need referrals

Who Can We Help?

We provide visual impairment support for individuals and families, with services tailored to changing needs, personal goals, and everyday life.

  • People Living with Visual Impairment
    Vision loss can make everyday tasks, navigating new environments, and accessing the community more challenging. We provide practical support that helps people maintain their independence, build confidence, and continue doing the things that matter most.
  • Children, Teenagers and Adults Living with Visual Impairment
    Living with a visual impairment can affect education, employment, daily routines, and community participation at every stage of life. We provide flexible, person-centred support that helps participants develop practical skills, achieve their goals, and maintain their independence with confidence.
  • Families and Carers
    Supporting a loved one living with a visual impairment often comes with practical, emotional, and ongoing responsibilities. We help share the load through reliable support, clear communication, and respite opportunities, giving families confidence that their loved one is supported by a team that genuinely understands their needs.
  • Support Coordinators and Healthcare Professionals
    Every person living with a visual impairment has unique goals, abilities, and support needs. We work closely with Support Coordinators, orientation and mobility specialists, occupational therapists, allied health professionals, and broader support networks to deliver consistent, person-centred care that adapts as participants’ needs and goals evolve.

What Our Clients Are Saying

Find your Perfect Support Worker

Take our quick 2 minute quiz to find your perfect match.

Find your perfect support worker match

Answer 7 quick questions. We'll show you who we think would be a great fit.

It only takes 2 minutes.

🔒 Your answers are private · No commitment needed

What Does Our
Visual Impairment Support Involve?

Personal Care

Visual impairment can make everyday tasks such as personal care, meal preparation, medication routines, and navigating the home more challenging. Our Support Workers provide practical assistance that promotes confidence, independence, and dignity while respecting each participant’s preferences and abilities.

Household Tasks

Managing household responsibilities without clear vision can present everyday challenges. We can assist with cleaning, laundry, shopping, meal preparation, and other household tasks to help maintain a safe, comfortable, and organised home environment.

Travel and
Transport

Travelling to appointments, work, education, or community activities may require additional support. We provide safe and reliable transport that helps participants remain connected to their healthcare, goals, and community while promoting greater confidence when accessing the community.

Community Participation

Remaining active and connected to the community is an important part of living independently. We support participants to engage in recreational, social, educational, and community activities that align with their interests, goals, and personal aspirations.

Development of
Life Skills

Visual impairment can affect the way everyday tasks are completed, but it does not have to limit independence. Our team provides practical support to help participants develop daily living skills, build confidence, establish routines, and maximise their independence using strategies and assistive technology where appropriate.

Coordination with Health Professionals

Many people living with visual impairment work with Ophthalmologists, Optometrists, orientation and mobility specialists, Occupational Therapists, Support Coordinators, and other healthcare professionals. We collaborate closely with the wider support team to ensure care remains coordinated, consistent, and aligned with each participant’s goals and changing needs.

How much funding can you get from NDIS?

How to Get Started with Maple

Step 1

Reach out

Send us a message or give us a call. We are here to listen.

Step 3

We Find the Right Fit

Our team matches you with the right support and people who suit you best.

Step 2

Tell Us About You

We will have a relaxed chat to understand your needs, goals, and what matters most to you.

Step 4

Start Your Journey

We set everything up so you can begin with confidence, knowing you are supported every step of the way.

How Maple Community compares

Why Maple is Different

Other Providers

Care That Speaks Your Language

80% CALD workforce, 50+ languages spoken, support worker matching

500+ Support Workers and Registered Nurses Ready*

Immediate support, no more waiting for weeks

96% Support Worker Retention vs 78% Industry Average

Same support team, real and long-term relationships

Dedicated Relationship Contact

One caseworker, direct mobile and email access

Supported Independent Living Placement Within 24 Hours*

A smooth, supported process to make you feel at home

Referral Acknowledged Within 2 Hours

Immediate confirmation, never waiting in the dark

Expertise in Complex & High-Needs Care

Specialists in HIDPA, psychosocial and medical cases

24/7 Real Person Support Line

Call any time and speak to a real person

Built-In Escalation Pathways

Direct access when urgent issues arise

Reporting You Can Count On

No chasing and no documentation gaps

Stable Provider for Every Stage of Your NDIS Journey

10+ years of stable NDIS delivery across Australia

10,000+ goals achieved hear from our community.

10,000+ goals achieved -
hear from our community.

How We Can Help You

Core Supports

Personalised day-to-day support that helps people living with visual impairment maintain their independence, manage daily routines, participate in the community, and navigate everyday life with confidence.

Support Coordination

Guidance to help navigate an NDIS plan, connect with suitable vision specialists, orientation and mobility services, assistive technology, and community supports, and ensure services remain aligned with changing needs, goals, and circumstances.

Plan Management

Stress-free management of NDIS funding and provider payments, giving participants and families more time to focus on independence, wellbeing, and achieving their personal goals.

Accommodation

Safe and supportive living environments that provide accessibility, comfort, and the right level of support to help people living with visual impairment maintain their independence and quality of life.

Are you looking for a Supported Independent Living?

Our SIL vacancies span shared homes and individual options across NSW, VIC, QLD, and WA.

We service all suburbs across Sydney and other key cities across Australia

  • Sydney
  • Melbourne
  • Brisbane
  • Gold Coast
  • Perth
  • Orange
  • Bathurst
  • Dubbo
  • Central Coast
  • Wollongong
  • Sunshine Coast
  • Geelong

Enquire Today

Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!


    Your Questions, Answered

    NDIS visual impairment services can provide essential support for people living with permanent vision loss. Through daily living skills training, orientation and mobility guidance, and assistive technology, you can learn to navigate your environment safely and perform everyday tasks with confidence.

    When we address all aspects of your life and take into account your personal preferences, we can offer solutions in the form of NDIS visual impairment support that can empower you to thrive and achieve your personal goals.

    Maple’s compassionate and dedicated team of support professionals goes above and beyond the traditional NDIS services. Here’s why Maple stands out:

    • Expert professionals with experience in visual impairment services
    • Ongoing staff training in visual support and technology advancements
    • Personalised care for effective and relevant support
    • Regular plan reviews adjusted to reflect your progress and changing needs
    • Comprehensive support from visual assessments and devices to occupational therapy
    • Holistic approach including mental health, social skills, and daily living
    • Flexible service delivery
    • Plan management assistance and support coordination if needed

    Maple offers a range of specialised services to support people living with visual impairments in Australia. Here’s how we can help:

    • Daily living skills training to help you to develop essential skills for everyday activities such as cooking, cleaning and personal care.
    • Orientation and mobility support such as guidance on using mobility aids or guide dogs to help you navigate your environment safely.
    • Assistive technology and training to use devices to enhance communication and access to information.
    • Educational support and accessing specialised learning materials such as braille and audio resources so clients can thrive academically.
    • Employment assistance, developing job related skills and recommendations for workplace modifications to encourage inclusive work environments.
    • Community engagement and support for social inclusion to reduce isolation and help clients connect with others.
    • Emotional and psychological support and access to counselling to help clients cope with emotional aspects and support mental well-being.
    • Family and carer support and training ensure they have the knowledge and skills to support their loved ones.

    Maintaining independence is at the heart of everything we do. We support participants with daily living, community access, mobility, household tasks, and life skills, empowering them to achieve their goals while remaining in control of their everyday lives.

    Absolutely. Visual impairment can affect the whole family, particularly when additional support is needed with daily routines or community access. We work closely with families and carers by providing reliable support, clear communication, and respite opportunities so everyone feels supported.

    Families choose Maple because of our experienced support team, personalised approach, and commitment to building genuine relationships. We work collaboratively with participants, families, Support Coordinators, and allied health professionals to deliver reliable visual impairment support services that promote independence, confidence, and quality of life.

    Accessing Maple’s NDIS services for visual impairment is a simple and streamlined process to ensure you receive the best possible support and care as soon as you need it. Our dedicated team will perform a comprehensive assessment, considering your challenges, goals and personal circumstances. 

    At Maple we prioritise personalised care that aligns with your specific needs. Contact our friendly team today, either online or by phone, to learn how you can benefit from Maple’s visual impairment services.

    A visual impairment is a permanent reduction in vision that cannot be fully corrected with glasses, contact lenses, medication, or surgery. It can range from low vision to complete blindness and may affect a person’s ability to complete everyday activities, access the community, or live independently.

    The aim of visual impairment supports under the NDIS is to enhance your quality of life and autonomy in everyday activities. These supports can include assistive devices such as screen readers, magnifiers, and Braille displays, which can help with accessing information and communicating effectively. The NDIS can also provide funding for orientation and mobility training to help you to improve your navigation skills. Home and workplace modifications such as tactile markings and high contrast features can help to make living spaces more accessible.



    The NDIS also supports your educational and employment goals through funding for specialised learning materials, classroom accommodations, and job training programs. Emotional and psychological support is also an essential component of NDIS funding to help with mental challenges that come with vision loss.

    NDIS vision impairment eligibility is based on how a person’s vision loss affects their everyday functioning rather than the diagnosis alone. To access NDIS funding, applicants generally need to demonstrate that their vision impairment is permanent and significantly impacts their ability to complete everyday activities and participate in the community.

    People who experience varying levels of visual impairment may apply for NDIS funding, whether your child was born with vision loss or you are an adult who has developed vision loss through a progressive medical condition, stroke, or injury. Applicants experiencing vision loss make up around 2% of all NDIS applications.

    The NDIS offers multiple formats for providing information for people experiencing vision loss, ensuring accessibility for all. When you contact the NDIA directly, they will explain the specific information required for your application. In some cases, such as partial vision loss you may be asked to undergo an independent assessment (IA) arranged by the NDIA. However, for certain progressive conditions, such as brain tumours, you may be exempt from this requirement.

    If you or your loved one are experiencing permanent vision loss, and you meet the immigration, age and disability criteria, the NDIS can provide funding for visual impairment services to help you live the life you deserve.

    If you are already receiving NDIS funding and wish to learn more about using your funding for visual impairments, you may require further assessment from the NDIA. Feel free to reach out to our team today to find out more information and how our team can help you.

    People living with visual impairment may benefit from assistive technology such as screen readers, magnification software, electronic magnifiers, braille devices, talking household equipment, smartphone accessibility features, and mobility aids. The most appropriate technology depends on a person’s vision, lifestyle, and individual goals.

    For individuals with visual impairments, tasks that rely on sight, such as reading, navigating unfamiliar environments, or identifying objects, become more challenging. Mobility is often impacted, making it difficult to safely move through public spaces or use public transport without assistance or specialised training in orientation and mobility skills. Simple activities like cooking, shopping, and personal care can require adaptations, such as tactile markers, assistive technology, or specialised equipment.

    Additionally, the emotional and psychological effects of visual impairment shouldn’t be overlooked. Feelings of isolation, anxiety, or a lack of independence are common, especially when accessibility barriers in the community or workplace exist. Support is essential in helping individuals maintain independence, confidence, and engagement with their surroundings.

    Medical assistance for individuals with visual impairments focuses on managing the underlying condition, preventing further vision loss, and supporting the individual’s ability to adapt to daily life. These include ophthalmologic care, low vision rehabilitation, occupational therapy, psychological support, and access to assistive technology.