NDIS Multiple Sclerosis Support - Maple Community Services

NDIS Support & Care for people with Multiple Sclerosis (MS)

Helping people living with Multiple Sclerosis (MS) stay independent, connected, and supported through every stage of their journey.

Multiple Sclerosis (MS) can make everyday life feel unpredictable, with symptoms that may change from day to day or over time. The right support can help people maintain their independence, manage daily routines, and continue participating in the activities that matter most.

At Maple, we provide personalised 24/7 NDIS support for people living with Multiple Sclerosis. From daily living assistance and community participation to Supported Independent Living (SIL) and complex care, our experienced team delivers flexible, person-centred support that adapts to changing needs and helps participants live with greater confidence and independence.

Are you or a loved one eligible for NDIS funding?

Trusted NDIS Registered Specialists

8,000+

Happy participants supported

10+ Years

Delivering
NDIS Services

50+

Languages to make
you feel at home

24/7

Support and
same day booking

Why choose Maple
for Multiple Sclerosis Support & Care

Everyone's NDIS Journey looks different.
Find multiple sclerosis support that works for you.

Choose the right partner, not a provider.

1

I am an NDIS Participant

I want independence, choice, and a team that knows my name

2

I am a Family / Carer

I need a trusted partner to share the load and provide peace of mind

3

I am a Support Coordinator

I need a responsive partner for everyday support and complex, high-need referrals

Who Can We Help?

We provide Multiple Sclerosis support for individuals and families, with services tailored to changing needs, personal goals, and everyday life.

People Living with Multiple Sclerosis

The unpredictable nature of Multiple Sclerosis can make managing daily routines, mobility, fatigue, and everyday responsibilities more challenging. We provide personalised support that helps people maintain their independence, build confidence, and continue doing the things that matter most.

Young Adults and Adults Living with Multiple Sclerosis

Balancing work, family, appointments, and everyday responsibilities while managing changing symptoms can feel overwhelming. We help participants establish routines, stay connected to their community, and achieve their personal goals with greater confidence and independence.

Families and Carers

Supporting a loved one living with Multiple Sclerosis often comes with emotional, practical, and ongoing responsibilities, especially as support needs change over time. We help share the load through reliable support, clear communication, and respite opportunities, giving families confidence that their loved one is supported by a team that genuinely understands their needs.

Support Coordinators and Healthcare Professionals

Multiple Sclerosis can affect every person differently, making flexible, coordinated support essential. We work closely with Support Coordinators, allied health professionals, specialists, and broader support networks to deliver consistent, person-centred care that adapts as participants' needs, goals, and circumstances change.

What Our Clients Are Saying

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What Does Our
Multiple Sclerosis (MS) Support Involve?

Personal Care

Multiple Sclerosis can affect mobility, balance, coordination, and energy levels, making everyday tasks more challenging. Our Support Workers provide personalised assistance with personal care, dressing, meal preparation, medication routines, and daily activities while promoting independence and dignity.

Household Tasks

Fatigue and changing symptoms can make household responsibilities more difficult to manage. We can assist with cleaning, laundry, shopping, meal preparation, and other household tasks to help maintain a safe, comfortable, and well-organised home environment.

Travel and
Transport

Travelling to medical appointments, therapies, work, education, or community activities can require additional planning and support. We provide safe and reliable transport that helps participants stay connected to their healthcare, goals, and community.

Community Participation

Staying socially connected and involved in meaningful activities is important for overall wellbeing. We support participants to engage in recreational, social, educational, and community activities that align with their interests, abilities, and personal goals.

Development of
Life Skills

Multiple Sclerosis can make it more difficult to maintain routines and manage everyday responsibilities as symptoms change. Our team provides practical support to help participants build confidence, develop life skills, establish routines, and maximise their independence.

Coordination with Health Professionals

Many people living with Multiple Sclerosis work with neurologists, physiotherapists, occupational therapists, Support Coordinators, and other healthcare professionals. We collaborate closely with the wider support team to ensure care remains coordinated, consistent, and responsive to changing needs.

How much funding can you get from NDIS?

How to Get Started with Maple

Step 1

Reach out

Send us a message or give us a call. We are here to listen.

Step 3

We Find the Right Fit

Our team matches you with the right support and people who suit you best.

Step 2

Tell Us About You

We will have a relaxed chat to understand your needs, goals, and what matters most to you.

Step 4

Start Your Journey

We set everything up so you can begin with confidence, knowing you are supported every step of the way.

How Maple Community compares

Why Maple is Different

Other
Providers

Care That Speaks Your Language

80% CALD workforce, 50+ languages spoken, support worker matching

500+ Support Workers and Registered Nurses Ready*

Immediate support, no more waiting for weeks

96% Support Worker Retention vs 78% Industry Average

Same support team, real and long-term relationships

Dedicated Relationship Contact

One caseworker, direct mobile and email access

Supported Independent Living Placement Within 24 Hours*

A smooth, supported process to make you feel at home

Referral Acknowledged Within 2 Hours

Immediate confirmation, never waiting in the dark

Expertise in Complex & High-Needs Care

Specialists in HIDPA, psychosocial and medical cases

24/7 Real Person Support Line

Call any time and speak to a real person

Built-In Escalation Pathways

Direct access when urgent issues arise

Reporting You Can Count On

No chasing and no documentation gaps

Stable Provider for Every Stage of Your NDIS Journey

10+ years of stable NDIS delivery across Australia

10,000+ goals achieved hear from our community.

How We Can Help You

Core Supports

Personalised day-to-day support that helps people living with Multiple Sclerosis maintain independence, manage daily routines, participate in the community, and navigate changing symptoms with confidence.

Support Coordination

Guidance to help navigate an NDIS plan, connect with suitable therapies, specialists, assistive technology, and community supports, and ensure services remain aligned with changing needs, goals, and circumstances.

Plan Management

Stress-free management of NDIS funding and provider payments, giving participants and families more time to focus on their health, wellbeing, and achieving their personal goals.

Accommodation

Safe and supportive living environments that provide accessibility, comfort, and the right level of support to help people living with Multiple Sclerosis maintain their independence and quality of life.

Are you looking for a Supported Independent Living?

Our SIL vacancies span shared homes and individual options across NSW, VIC, QLD, and WA.

We service all suburbs across Sydney and other key cities across Australia

  • Sydney
  • Melbourne
  • Brisbane
  • Gold Coast
  • Perth
  • Orange
  • Bathurst
  • Dubbo
  • Central Coast
  • Wollongong
  • Sunshine Coast
  • Geelong

Enquire Today

Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!


    Your Questions, Answered

    At Maple, we understand that Multiple Sclerosis (MS) affects everyone differently and that symptoms can change over time. Our personalised support is tailored to each participant’s goals, abilities, and lifestyle, helping people maintain independence, manage everyday challenges, and continue living life on their terms.

    Multiple Sclerosis can be a debilitating illness and limit your abilities to participate in everyday activities. If you are affected by Multiple Sclerosis, our Support Workers are highly skilled and trained to provide the assistance you need to live your life a full life.

    As Multiple Sclerosis (MS) progresses, support needs may change. Our experienced team provides flexible assistance with personal care, mobility, daily living, community participation, Supported Independent Living (SIL), and complex care, adapting our services to meet each participant’s changing needs.

    Maintaining independence is at the heart of everything we do. We support participants with daily routines, mobility, community access, life skills, and practical assistance that helps them continue achieving their goals and maintaining their quality of life.

    Absolutely. Multiple Sclerosis can affect the entire family, especially as care needs evolve over time. We work closely with families and carers, providing reliable support, clear communication, and respite opportunities so everyone feels supported and confident throughout the journey.

    Our Support Workers for Multiple Sclerosis have studied and trained diligently to understand and respond to the needs of people with Multiple Sclerosis. You can feel confident and at ease with our Multiple Sclerosis Support Workers’ exceptional skills and qualifications. We pride ourselves on our years of experience providing Multiple Sclerosis Support.

    You’ll partner with a highly qualified Multiple Sclerosis Specialist in Sydney or wherever you are in Australia to improve your or your loved one’s life and optimise your overall well-being.

    Our specialists have targeted expertise to provide assessments and treatment for people with Multiple Sclerosis. Our Multiple Sclerosis Support Workers have training and experience in all aspects of MS, from special programmes for young children to occupational supports for adults with Multiple Sclerosis.

    Families choose Maple because of our personalised approach, consistent support teams, and commitment to building genuine relationships. We work collaboratively with participants, families, Support Coordinators, and healthcare professionals to deliver reliable support that adapts to changing needs and helps people living with MS live as independently as possible.

    Our extensive experience, capacity for 24/7 support, and strong community spirit set us apart when it comes to Multiple Sclerosis Support Services. Our pervading family values and friendly specialists give you and your loved ones peace of mind and unmatched support to pursue a happy, fulfilling, and independent life.

    Multiple Sclerosis (MS) is a chronic condition that affects the central nervous system, including the brain and spinal cord. 

    With this condition, the immune system attacks the protective sheath (myelin) that covers nerve fibers, causing communication problems between your brain or spinal cord and the nerves throughout your body. Eventually, the disease can cause permanent damage and deterioration of nerve function.

    It can cause a wide range of symptoms that vary from person to person, affecting mobility, vision, balance, coordination, fatigue, and everyday independence. It affects a lot of people, with more than 33,000 Australians known to live with MS. Depending on the severity, the symptoms can affect the level of care each person needs.

    People who live with Multiple Sclerosis may have varying degrees of support needs depending on how the condition affects them. Maple Community Services has ample resources and support services to enable people with MS to live their life to the fullest.

    MS can lead to a wide range of symptoms that can differ from person to person over the course of the disease depending on the location of the affected nerve fibers. Symptoms can include numbness or weakness in one or more limbs at a time, typically on the same side of your body, tremors, a lack of coordination, or problems with your bowels or bladder. Some patients also experience an electric shock sensation when bending the neck forward.

    MS can also affect your vision, with some patients experiencing partial or complete loss of vision. This is usually experienced in one eye at a time and can cause pain with eye movement. Other possible eye troubles may include prolonged double vision or blurry vision.

    Other nonspecific symptoms such as slurred speech, fatigue, dizziness, or problems with sexual function may also occur.

    If you or your loved one suffers from Multiple Sclerosis it is covered under the National Disability Insurance Scheme (NDIS), and you may be eligible for funding to avail of our support services.

    Multiple Sclerosis is in the List B category of NDIS eligibility and is assessed on a case by case basis rather than according to the specific diagnosis. First and foremost, you need to meet the basic eligibility criteria laid out by the NDIS. If you need the support from another person on a daily basis or use special equipment and require support to help reduce the impact of your disability, then you’re likely to be approved for funding.

    The NDIS funds several critical services for people with Multiple Sclerosis. These include speech and occupational therapy, physiotherapy, personal care support, nutritional support, and behavioural support. NDIS funding can even pay for a Support Worker to assist you or your loved one at home. Plan Management and Support Coordination Funding are almost always offered to NDIS Participants when they receive their plan. The types and amounts of funding available are determined partly by the level of severity.

    For children younger than seven years of age, NDIS funding provides early interventions, takes a family-centred approach, and helps families connect with Multiple Sclerosis services providers. At Maple, we can assist you or your loved one with the NDIS application to receive your or your loved one’s needed funding.

    NDIS provides access to independent assessments for children and adults to determine their level of functioning. Rather than focusing on the specific diagnosis, these assessments are designed to determine the functional deficits of your or your loved one’s disability and level of impairment requiring support in everyday life.

    MS is a neurodegenerative disease with many different subtypes:

    • Relapsing-remitting MS – the most common type of MS, which can come and go with different symptoms for periods of time
    • Secondary progressive MS – relapsing-remitting MS can develop into this
    • Primary progressive MS – usually diagnosed later in life and presents with symptoms such as difficulties with walking and balance
    • Progressive relapsing MS – the least common type of MS, where symptoms can vary depending on the area affected
    • Balo’s Disease – this has been connected to MS and may be a rare form of the disease
    • MS in children – MS usually occurs in adults, but children are being diagnosed with MS more frequently