The support you want. The life you choose.
Find a friendly support worker who speaks your language, understands your culture and empowers you to live the life you want.
Over
50+ Languages
Spoken to meet cultural and community needs so you can feel at home.
Less than
4% Turnover
96% support worker retention vs. 78% industry avg. so you have stronger relationships
Over
10+ Years
Expert support helping 1,000+ people reach their goals.
365 Days
Get out
From concerts to the gym, we help you stay active in your community.
They’re always consistent. Same faces, same support. It makes everything feel a lot easier. I don’t have to worry about starting over every time.
NikkiParticipant 
“They’re easy to get along with, and it feels more like having people around who know me than just support workers. It's comfortable when they're around. They're like a family to me.”
KenParticipant 
They actually listen to me. The way they support me feels right for my needs. Also, I don’t have to keep explaining myself, they just get it.
StacyParticipant 
Your Current Support vs Everyday with Maple
Proven Track Record
Over a decade providing everyday support through to the most complex, high-intensity, and specialised medical care.
The Stability You Deserve
Our 4% turnover of support workers vs. 22% industry average prevents the distress of constant staff changes.
Care That Respects Your Culture
With 50+ languages spoken, we match workers to your traditions, ensuring support feels exactly like home.
Your Goals, Your Way
You are the boss. We provide the expert support you need to reach your goals.
Expert Care for the Most Complex Needs
We never turn away. Our specialists proactively accept high-intensity and medical cases other providers decline.
Stay Active in Your Community
Receive proactive updates and easy access to notes.
You are always part of the team.
Our happy community
How to Get Started with Maple
Step 1
Reach out
Send us a message or give us a call. We are here to listen!
Step 3
We Find the Right Fit
Our team matches you with the right support and people who suit you best.
Step 2
Tell Us About You
We will have a relaxed chat to understand your needs, goals, and what matters most to you.
Step 4
Start Your Journey
We set everything up so you can begin with confidence, knowing you are supported every step of the way.
Everyone's NDIS journey looks different.
Find yours.
Reporting on Demand
Monthly written progress reports available. Strict incident reporting timeframes. Transparent documentation to support NDIS plan reviews.
Dedicated Relationship Manager
Every participant and stakeholder team is assigned a named Caseworker with direct mobile and email access. No generic inboxes.
Built-In Escalation Pathways
Participants are introduced to Operations and Workforce Managers to ensure escalation support beyond the primary contact.
Download Rapid Intake Process
View our structured referral and onboarding framework.
Access Specialist Service Capability Statement
Review our high-intensity and complex care capabilities.
Get Real-Time SIL Vacancy Alerts
Receive updates on current Supported Independent Living availability.
Enquire Today
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
Your Questions, Answered
We acknowledge and match referrals within one hour during business hours.
Yes. We specialise in complex behavioural and medical supports, including restrictive practice environments.
Incident reports follow strict turnaround protocols and are shared transparently with relevant stakeholders.
Yes. Monthly written progress reports are available and currently utilised by one quarter of our participants.
You are assigned a dedicated Caseworker with access to Operations and Workforce Managers for escalations.