NDIS Nursing Services and Complex Nursing Care at Home

Maple delivers specialised nursing care across everyday clinical supports and complex nursing care. That includes wound management, catheter and continence support, medication management, stoma care and diabetes support, along with all eight high-intensity supports: tracheostomy, ventilator, enteral feeding, complex bowel care, dysphagia, urinary catheter, subcutaneous injections, complex wound care, and epilepsy and seizure support. 

It depends on the support. Clinical assessment, care planning and higher risk procedures are delivered or overseen by our registered nurses. Some daily high-intensity supports can be delivered by a support worker whose competency has been assessed against the NDIS Commission skills descriptors and who works to a nurse-written plan. We will always tell you which applies to your supports before we start.

We acknowledge every referral within two hours and average five business days from referral to service commencement. For hospital discharges, we work to your discharge date wherever we can, and our 24/7 line means you are never waiting until Monday for an answer.

Yes. We deliver nursing supports in our own Supported Independent Living and Specialist Disability Accommodation homes and in homes run by others. Having nursing and daily support from the same provider means one care plan, one point of contact and no gap between the clinical and the everyday.

Because we answer quickly, we say yes to complexity where it is safe to do so, and we do the heavy lifting on funding checks, risk assessment and documentation.

NDIS nursing services are specialised nursing care supports funded through an NDIS plan. They sit under registration group 0114 Community Nursing Care and are delivered by registered or enrolled nurses to participants whose health needs relate to their disability.

Specialised nursing care is clinical support delivered by a registered or enrolled nurse for health needs that a standard support worker cannot safely manage. It includes wound care, catheter and stoma care, enteral feeding, medication management, continence care and high-intensity supports such as tracheostomy and ventilator support, delivered at home or in supported accommodation rather than in hospital.

The two overlap and are often used interchangeably. Specialised nursing care is the broader term for any clinical support requiring a nurse’s skills. Complex nursing care usually refers to the higher risk end of that range, the tasks the NDIS classifies as High Intensity Daily Personal Activities, such as ventilator support, tracheostomy care and enteral feeding.

Yes, where the nursing support relates to a participant’s disability and everyday support needs rather than acute medical treatment. Short-term or acute medical care remains the responsibility of the health system. You will usually need evidence from a GP, specialist or allied health professional explaining how the support relates to the disability and to daily life.

Nursing supports are generally funded from Capacity Building, Improved Daily Living, under registration group 0114 Community Nursing Care. Some related consumables and everyday personal care sit in Core Supports instead. Your Support Coordinator or plan manager can confirm which line items your plan holds.

The NDIS Quality and Safeguards Commission high intensity support skills descriptors cover complex bowel care, enteral feeding support, dysphagia support, ventilator support, tracheostomy support, urinary catheter support, subcutaneous injections, complex wound care, and epilepsy and seizure support. Several are designed to be used together where a participant’s needs overlap, for example enteral feeding and dysphagia support.

There are three routes. Raise it at your planning meeting with evidence from your GP or specialist, ask your Support Coordinator or Local Area Coordinator to request a plan reassessment, or lodge a change of circumstances if your health has changed since your last plan. Clear clinical evidence linking the need to your disability is what makes the difference.

Yes, where the ongoing support relates to your disability. Hospital discharge planners and social workers can refer directly to an NDIS provider, and supports can often be arranged to start on the discharge date. Acute treatment stays with the health system, but ongoing wound, catheter, feeding or respiratory support at home can be delivered under your plan.