New Referral Process at Maple Community Services. - Maple Services
New Referral Process at Maple Community Services.

New Referral Process at Maple Community Services.

Maple Community Services is already renowned for having some of the fast turnaround times for new referrals in the industry – being able to accommodate 24-hour onboardings, emergency requests, and even same-day support shifts for specific areas around Australia.

How could we have made this faster you ask? We have refined our processes again, but this time focusing on what our Referrer’s experience is in actually submitting a Referral.

Now, you are able to submit a Referral over the phone, via text, email, the website, document link, WhatsApp, and even via Facebook Messenger. Whatever channel you prefer, we accept.

This is what we call a customer-centric approach – and we live and breathe that here at Maple.

Have a referral that you are ready to receive assistance with? Follow the steps and link below to see how easy it is to submit a referral with Maple in under 2 minutes.

  1. Enter your Name and Email (this ensures you will receive a copy of the completed referral for your records. 
  2. Complete the Online Form and Click Submit
  3. Receive a response from your assigned Maple Representative within 30 minutes (during business hours). 

Want to submit a Referral in another format that suits you better? Click on the links below.