We provide traumatic brain injury support services that help you feel safe and more independent in everyday life. Our experienced team delivers flexible, person-centred care for people living with acquired brain injuries (ABI), with support tailored to your goals, routines, and long-term independence.
Living with a Brain Injury can change the way everyday life looks, from managing routines and appointments to rebuilding confidence, independence, and connections with others.
Whether you’re navigating life after an acquired brain injury (ABI), supporting a loved one through recovery, or looking for trusted NDIS Brain Injury support, finding the right team can make all the difference.
At Maple Community Services, we provide personalised NDIS Brain Injury support built around your goals, strengths, and daily needs. From personal care and community participation to Complex Care and Supported Independent Living (SIL), our experienced team works alongside you to create stability, consistency, and opportunities to live life on your terms. We focus on building genuine relationships, delivering reliable support, and helping you achieve greater independence every step of the way.
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We support people living with Acquired Brain Injuries (ABI) who require help with daily living, community access, complex care, or building independence. Our supports are tailored to each person’s goals, routines, communication style, and level of care required.
Maple Community Services can support people who may be experiencing:
We also work closely with families, carers, Support Coordinators, allied health professionals, and hospitals to create consistent, long-term support that feels safe, reliable, and personalised.
We understand that no two Brain Injuries are the same. That’s why we build personalised support around each person’s routines, goals, communication style, and level of care required.
Our experienced team supports people living with Acquired Brain Injuries (ABI) across daily living, community access, Complex Care, Supported Independent Living (SIL), and NDIS plan management. Whether you need hands-on support, help coordinating services, or an experienced NDIS Plan Manager for acquired brain injuries to help you with your funding and financial support for brain injuries, we’re here to make your NDIS journey simpler, more consistent, and focused on your goals.
A brain injury can affect memory, communication, decision-making, behaviour, and everyday routines. That’s why support needs to go beyond daily assistance. At Maple, we focus on building skills, confidence, and independence through consistent,
real-world support that aligns with each person’s rehabilitation goals. This reflects Maple’s strengths-based, independence-focused approach to capacity building and long-term outcomes.
Our support workers work alongside participants, families, therapists, and allied health professionals to support:
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Sarah M.
Support Worker8 yrs experience
Parramatta, NSW
Personal Care & Community Access
James T.
Support Worker5 yrs experience
Blacktown, NSW
Mental Health & Daily Living
Linh P.
Support Worker6 yrs experience
Liverpool, NSW
Autism Support & SIL
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Explore our support services →At Maple, Support Workers assist with daily routines like personal hygiene, meals, and appointments. We help you or your loved one live more independently, at home or in shared living.
At Maple, Support Workers assist with daily routines like personal hygiene, meals, and appointments. We help you or your loved one live more independently, at home or in shared living.
Get where you need to go with confidence and ease. We provide safe and reliable transport to appointments, school, and community activities.
At Maple, Support Workers assist with daily routines like personal hygiene, meals, and appointments. We help you or your loved one live more independently, at home or in shared living.
Build confidence, connections, and independence in everyday life. We support you to get involved in social, recreational, and community activities.
We support the development of everyday life skills to help people regain confidence and independence after a brain injury. This can include support with routines, communication, organisation, decision-making, and daily living activities.
Step 1
Send us a message or give us a call. We are here to listen!
Step 3
Our team matches you with the right support and people who suit you best.
Step 2
We will have a relaxed chat to understand your needs, goals, and what matters most to you.
Step 4
We set everything up so you can begin with confidence, knowing you are supported every step of the way.
| Why Maple is Different |
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Other |
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Care That Speaks Your Language80% CALD workforce, 50+ languages spoken, support worker matching |
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500+ Support Workers and Registered Nurses Ready*Immediate support, no more waiting for weeks |
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96% Support Worker Retention vs 78% Industry AverageSame support team, real and long-term relationships |
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Dedicated Relationship ContactOne caseworker, direct mobile and email access |
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Supported Independent Living Placement Within 24 Hours*A smooth, supported process to make you feel at home |
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Referral Acknowledged Within 2 HoursImmediate confirmation, never waiting in the dark |
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Expertise in Complex & High-Needs CareSpecialists in HIDPA, psychosocial and medical cases |
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24/7 Real Person Support LineCall any time and speak to a real person |
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Built-In Escalation PathwaysDirect access when urgent issues arise |
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Reporting You Can Count OnNo chasing and no documentation gaps |
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Stable Provider for Every Stage of Your NDIS Journey10+ years of stable NDIS delivery across Australia |
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Help with everyday tasks so you can live more independently and work towards your goals.
We help you understand your plan and connect with the right providers.
We manage your funding and payments so you don’t have to deal with the admin.
Support with daily living in a safe, comfortable home so you can live as independently as possible.
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!
Absolutely. Supported Independent Living (SIL) isn’t about doing everything on your own. It’s about having the right support around you so you can live as independently as possible while working towards your goals.
At Maple, we take the time to understand how your brain injury affects your day-to-day life, whether that’s memory, communication, emotional regulation, mobility, or decision-making. We then build a personalised support team around your needs, helping you develop confidence, routines, and greater independence over time.
Our goal isn’t to focus on what has changed. It’s to help you focus on what’s possible.
Many people wait until they feel “ready,” but often the right support environment is what helps create that readiness.
If you or your loved one are struggling with daily tasks, relying heavily on family members, experiencing social isolation, or finding it difficult to manage safely at home, SIL may be worth exploring.
At Maple, we’ll help you understand your options without pressure. Our team can work alongside families, Support Coordinators, therapists, and rehabilitation teams to determine whether Supported Independent Living is the right next step and what level of support may be needed.
Professional support is usually required for those with more severe functional deficits in order to improve a person’s quality of life. Maple Community Services is ideally equipped to provide this support with particular expertise in working with patients with Brain Injuries.
Brain injuries can affect every person differently, which is why there is no one-size-fits-all approach.
Our support can include:
We build support around your goals, whether that’s returning to community activities, improving independence, developing new routines, or simply feeling more confident day to day.
Maple Community Services prioritises getting to know you in order to identify and achieve your goals. We help you set a course for greater independence with reliable support. There is no better NDIS provider than Maple Community Services for Brain Injury support.
Our extensive experience, capacity for 24/7 support, and strong community spirit set us apart when it comes to Brain Injury Support Services. Our strong family values and friendly specialists give you and your loved ones peace of mind and exceptional support to pursue a happy, fulfilling, and independent life.
This is one of the most common concerns we hear from families and Support Coordinators.
Many people living with brain injuries need consistency, structure, and trusted relationships to thrive. Frequent support worker changes can disrupt routines, progress, and confidence.
At Maple, we focus on building small, consistent support teams who genuinely get to know the people they support. We also provide regular communication, dedicated contacts, and a responsive intake process so you’re never left wondering what’s happening next.
Because support works best when it feels predictable, personal, and reliable.
Yes.
Maple regularly supports participants with complex and high-intensity needs, including those transitioning from hospital, rehabilitation settings, family homes, or unsuitable living arrangements.
Our team works collaboratively with Support Coordinators, occupational therapists, rehabilitation specialists, Behaviour Support Practitioners, families, and guardians to create safe, sustainable support models.
You’ll have clear communication, a dedicated point of contact, and a team that understands the urgency often involved in brain injury referrals.
When other providers struggle with complexity, Maple looks for safe ways to say yes.
Our Support Workers for Brain Injury have studied and trained diligently to understand and respond to the needs of people with disabilities resulting from a Brain Injury. You can feel confident and at ease with our Brain Injury Support Workers’ exceptional skills and qualifications. We pride ourselves on our years of experience providing Brain Injury patients tailored support and exceptional care.
If you or your loved one requires prolonged care due to a disabling Brain Injury, our Brain Injury Support Specialists are highly skilled and trained to provide the expert assistance you need to live your life to the fullest.
A Brain Injury, also known as Acquired Brain Injury (ABI), occurs when an injury, illness, infection, or toxic injury results in damage to the brain’s tissues. This has the potential to cause changes in a person’s physical functioning, emotional well-being, or capacity for memory or complex thoughts. When these symptoms result in dysfunction, a person’s Brain Injury may be considered a disability.
Whatever the inciting reason for Brain Injury, the end result is a part of the brain that no longer functions as it should. This is reflected in functional deficits in cognition, physical activity, emotional stability, or memory.
Brain Injuries are common causes of functional disabilities in Australia, with over 700,000 people living in Australia having experienced a Brain Injury resulting in some level of disability.
Professional support is usually required for those with more severe functional deficits in order to improve a person’s quality of life. Maple Community Services is ideally equipped to provide this support with particular expertise in working with patients with Brain Injuries.
At Maple Community Services, we focus on building strong relationships with each and every client that approaches us providing them with the tools, supports, and access to services that will enable them to live independently.
Our priority is matching you with a like-minded Support Worker, someone who speaks your language, understands your goals, and is committed to ensuring you have all the necessary support you need to live your life to the fullest.
The National Disability Insurance Scheme (NDIS) is provided throughout Australia to anyone under the age of 65 who can demonstrate a permanent intellectual, physical, sensory, cognitive, or psychosocial disability. The overall aim of the NDIS is to improve an affected person’s ability to function in all aspects of daily living and, when possible, gain more independence.
If you or your loved one has one or more of these disabilities as a result of a Brain Injury and needs professional and financial support to manage their injury, you may be eligible for support under this scheme.
At Maple Community Services, we can walk you through the assessment process to determine if you qualify for NDIS Brain Injury support benefits. If you or your loved one meets the criteria, we will facilitate the onboarding process and have the full capacity to provide the comprehensive support services you need.
The NDIS funds several critical services for people living with disabilities resulting from a Brain Injury. These services include personal care support, community access support, nutritional support, skills development, transport, household tasks, and behavioural support. Plan Management and Support Coordination Funding are almost always offered to NDIS Participants when they receive their plan. The types and amounts of funding available vary according to the severity of the disability.
By partnering with Maple Community Services, together, we can help you identify your priorities and delineate a support plan that provides the specific services you need, enabling you to lead a fulfilling life.
Supported Independent Living (SIL) is an NDIS-funded support that helps people with a brain injury live as independently as possible while receiving assistance with everyday tasks.
Support can include personal care, medication management, meal preparation, household tasks, community participation, and developing life skills. SIL may be provided in a shared home with other participants or in an individual living arrangement, depending on a person’s needs and goals.
For many people, yes.
An Acquired Brain Injury can impact memory, communication, emotional regulation, mobility, problem-solving, and daily routines. SIL can provide the structure, support, and consistency needed to help people manage these challenges while maintaining as much independence as possible.
The level of support varies from person to person and can range from a few hours of assistance each day through to 24/7 support.
Every situation is different, but SIL may be worth exploring if a person is:
An assessment from an Occupational Therapist, rehabilitation team, or Support Coordinator can help determine whether SIL is appropriate.
Yes.
Many people continue working with physiotherapists, occupational therapists, speech pathologists, psychologists, and other rehabilitation professionals while living in SIL.
A good SIL environment should complement rehabilitation goals by providing opportunities to practise daily living skills, build routines, improve confidence, and participate in the community. The support team can also work alongside allied health professionals to help implement recommended strategies and routines.
A Traumatic Brain Injury (TBI) is a type of Acquired Brain Injury (ABI) caused by an external force, such as a fall, car accident, sporting injury, or assault.
An Acquired Brain Injury (ABI) is a broader term that includes any brain injury occurring after birth, including stroke, brain tumours, infections, lack of oxygen, and traumatic injuries.
In short, all TBIs are ABIs, but not all ABIs are TBIs. Both can affect memory, behaviour, communication, mobility, and daily living skills.