Why Support Coordinators Choose Maple
Your NDIS Provider for your area
Why choose Maple for NDIS Support Services?
Fast Turnaround in under 1 hour
When you reach out to us for support services, your enquiry is promptly directed to our competent team. We prioritise a timely response, encompassing our no-fuss approach to client onboarding. You can expect a response from our team in just an hour during business hours. Our goal is to simplify the process, ensuring it is as time-efficient as possible for you.
We ensure a fast turnaround, matching you with the perfect team member in under one hour. You can specify the gender of your team, as well as the culture or language spoken when you partner with Maple.
Diverse Team
At Maple, we proudly serve a vibrant and diverse clientele, with 60% of our clients and 80% of our Support Workers hailing from culturally and linguistically diverse (CALD) backgrounds with 50 languages spoken collectively.
Our extensive network of Support Workers across Sydney (and broader NSW), Melbourne (and broader Victoria) and Perth (and broader WA) provides us with a deeper understanding of the local communities. This local insight is crucial in effectively meeting your client's goals, tailored to the unique cultural context of each area.
Transparent Communication
Maple maintains open and transparent communication with Support Coordinators, participants, and their families, ensuring that all parties are informed and engaged throughout the support process. We take this approach because we believe that cultivating trust among our partners is crucial to ensuring that our services are aligned with the participant's needs and goals.
Support Coordinators can choose to subscribe to our reporting service, which delivers a comprehensive monthly report detailing your client's progress. Should an incident occur during time with your client, we ensure that a copy of the incident report is promptly sent over to you.
Tailored Support
Maple is committed to providing personalised support that meets the unique needs and goals of each participant. Understanding that no two individuals are the same, Maple designs its services to ensure that each client receives the support that best suits their aspirations and requirements.
Whether your client is in need of round the clock support, Specialised Disability Accommodation, or Supported Independent Living options, our team will build your client a support system that works for them.
Experienced and Compassionate Team
Maple prides itself on its diverse team of skilled and empathetic professionals who are not just qualified but also passionate about making a difference in the lives of people with disabilities. Their expertise ensures high-quality support, while their compassion guarantees that services are delivered with kindness and understanding.
Maple emphasises empowering our clients to achieve greater independence and self-sufficiency. Through skill development, confidence building, and encouragement, Maple supports clients in becoming more active and self-reliant members of their communities.
Community and Inclusivity
At Maple, we’re known for our strong sense of community and commitment to inclusivity. We actively work to create environments where all individuals feel valued, included, and able to contribute, cultivating a sense of belonging and mutual support among clients and staff.
Maple is working to establish meaningful partnerships, cultivate digital communities, offer educational programs, and host inspirational events. By forming significant partnerships, nurturing digital communities, providing educational opportunities, and organising inspiring events, we aim to develop a society that is both more inclusive and accessible for everyone.
Innovative Programs
Maple demonstrates our commitment to innovative and inclusive programs that go beyond traditional services. Our partnerships with organisations such as the AFL and Athletics NSW as well as our scholarship and ambassador programs help our clients to overcome common challenges, not only that of physical and mental health but also social skills, opportunities for achievements, building life skills, and developing independence.
These programs offer unique opportunities for social and physical engagement, contributing to the overall well-being of our clients and offering them a more fulfilling future.
Commitment to Excellence
Our team is dedicated to continuous improvement and excellent service delivery. We are always open to feedback from Support Coordinators, clients and their families and actively stay updated with the latest best practices in disability support.
This commitment to excellence helps us make a positive, lasting impact on the lives of those we serve. By doing this, we ensure that our services remain first-class and truly beneficial to our clients.
Our AFL Partnership
At Maple, we see the transformative power of sports, teamwork, and physical activity first-hand with our clients. Through sports, such as football, we tackle unique challenges, enhancing lives significantly. Our role as NDIS providers, combined with our AFL partnership, is set to raise national disability awareness and inclusivity to new heights, creating life-changing opportunities for all involved.
If you’re a Support Coordinator with clients keen on the AFL or eager to dive into sports, fill out the form below. Together we can enhance your clients’ participation and fulfilment and make a positive impact, not just for our clients but for our community as a whole.
Join Maple for the first Support Coordinator Networking Event, an initiative to honour and support the incredible individuals dedicated to assisting those with disabilities.
Maple offers a comprehensive suite of services under the NDIS framework, including:
- Daily living assistance – Support with daily living tasks such as meal preparation, hygiene and housework.
- Community participation – We can assist clients with opportunities to participate in the community, such as outings, appointments, shopping and events.
- SIL – Supported Independent Living options include help with daily living activities, help with transportation and any accommodation requirements a client may need.
- SDA – Specialised Disability Accommodation for clients who require high levels of support.
- Respite care – Our respite care options range from short term accommodation for clients or even options to offer support for family members who may need respite from their support roles.
- Employment support – We offer support with gaining employment and learning skills that can help in the workplace, as well as ensuring a workplace is safe and accommodating for our clients needs.
- Life skills development – Our life skills support can range from any type of skill that a client might need to help them live life more independently and autonomously.
Our wide array of services means you can find almost any type of support your client might need, all under one roof. If it’s not something we cover, we can make local recommendations for other providers who can fill the gap.
Peter’s story is an inspiring one because he has found a service provider, Maple, that meets his needs and helps him live a happier and more satisfying life.
Peter, Blacktown, LGA
Since joining Maple in July 2022, Peter has noticed a significant improvement in his mental health and well-being. He says that Maple has been the best service provider for him because they communicate well and deliver quality supports. Peter appreciates that he always knows who is coming to support him and when they are coming. He says that this reduces his stress and anxiety levels and makes him feel more confident and happier.
Peter enjoys the company of his support workers from Maple. He says that they are very friendly and compatible with him and that they make him laugh and have fun. He was also incredibly happy that two of the support workers that were supporting him were Support Workers of the Month, Sania Saeed and King Ng whilst admiring another favourite, Rhianna Alpuerto. He is grateful for the positive impact that Maple has had on his life and hopes to inspire others with his film and blog.
Maple has been a lifesaver for Peggy. Her best friend and half-sister set up her NDIS support with Maple. Since then, Peggy’s life has changed for the better.
Peggy, Windsor
Maple listens to Peggy and meets her special needs whenever she contacts them. Peggy’s support workers take her out three days a week to do errands, go to appointments, and keep her house tidy. Moreover, Peggy’s support workers are curious about her culture and ask her questions about her background. Peggy likes this attention to her Irish and Scottish ancestry, and it makes her feel closer to her roots.
Maple has been an instrumental support system for Peggy May McDuff, a CALD individual with disabilities. Peggy’s experience demonstrates the importance of understanding and embracing diversity in our society. Maple has enabled Peggy to access the community, run errands and appointments, and keep her house organised. Peggy’s story also highlights the significance of showing interest and respect for an individual’s culture and heritage. By doing so, we can create an inclusive and welcoming society for all.
Jeffrey's days are brightened by Maple's dedicated outings, picking him up for special 'Jeffrey time' and treating him to his favourite coffee and cake at the café.
Karissa’s relationship with Maple has been signified by a sense of compassion, empathy, and acceptance that she believes is lacking in society in general.
The Maple Commitment
Enquire Today
Whether its a query about the services we provide, or just a general enquiry, we would love to hear from you!