Feedback
We want to hear from you!
Compliments and Complaints
It’s important to us that every customer experience with Maple Community Services™ is a good one. So if we’ve gone above and beyond or we’ve fallen short of your expectations in some way, we would like to know. You can provide feedback through a couple of ways:
- SUBMIT THE FEEDBACK FORM
- SEND US AN EMAIL
- GIVE US A CALL
Hearing lots of positive things about Maple’s responsiveness, service quality and support ideology. I understand Maple is providing person-centred support to a number of clients I have supported over the last few years who often have had difficulty ‘fitting the mould’. Good stuff and just wanted to pass on the great things I have been hearing.
Kathy Wallace
CUSTOMER SERVICE
RESPONSIVENESS
PROFESSIONALISM
What are people saying about Maple?
The best attributes of Maple is it feels like we are getting personalised service. I feel I can contact anyone there and speak with whom I need to directly. Our requirements are met in a timely manner. Highly happy to continue dealing with Maple.
Participant
Hearing lots of positive things about Maple’s responsiveness, service quality and support ideology. I understand Maple is providing person-centred support to a number of clients I have supported over the last few years who often have had difficulty ‘fitting the mould’. Good stuff and just wanted to pass on the great things I have been hearing.
Support Coordinator
Support Workers are of a very high standard, professional in their approach and also easy to get along with. Abdul and his outstanding team or hard-working office staff, together with a group of dedicated support workers make Maple a great organisation that should pride themselves on consistently providing genuine support as they promise.
Participant
I am delighted with my Support Worker, she ticks all the boxes and more, and could not be happier. Thank you for taking on board my needs and wishes, and matching the profile.
Participant
I appreciated all that Maple do for my participants and I have seen major improvements in their lives from the wonderful support you provide. Keep doing what you are doing please.
Support Coordinator